What are the responsibilities and job description for the Software Engineering Manager, Devops position at Spero Technology?
Chicago or Dallas Location
Summary
Provide subject matter expertise for ongoing support of OCC’s custom applications and 3rd party infrastructure deployed on prem and AWS environments.
Identify areas for improvement, allocate resources, and hire where appropriate to ensure successful support of these environments.
Primary Duties and Responsibilities
Team Leadership : Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth.
Translate middle and senior management directives into workable policies
Monitor project status and take remedial action on projects behind schedule and / or over budget
Run the incident and problem management process for non-production environments.
Manage L1 / L2 support for non-production and production environments
Resolve complex support issues in production and non-production environments.
Have an understanding of Cloud Native applications running on Kubernetes within AWS.
Assist production support and development staff in debugging environment defects.
Create procedural and troubleshooting documentation related to cloud native applications
Oversee development of complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform
Perform other duties as assigned.
Supervisory Responsibilities
Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary
Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues
Prepare and conduct employee reviews as well as monitors progress to satisfy employee and management goals
Promote employee development by conducting career-planning sessions and scheduling employee training classes, conferences and seminars
Ensure that proper funding is added to the department budget
Qualifications
Excellent problem solving skills.
Ability to work independently.
Ability to multi-task and work with management to prioritize tasks.
Demonstrate strong confidence in abilities and knowledge.
Ability to work well in crisis situations.
Ability to work under minimal supervision
Flexibility to support team on call from 5 PM to 7 AM.
Good written and oral communication skills.
Technical Skills
Expert understanding of :
Scripting and coding
Network technologies
CI / CD tools such as Artifactory, Jenkins, and GIT
Cloud native applications, including Terraform experience.
Technologies used to support microservices.
Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in infrastructure-as-code tools such as Terraform or CloudFormation
Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes
Experience with Kafka MRC
Understanding of software development methodologies and Agile practices
Experience with middleware technologies
Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Education and / or Experience
Bachelor's degree in a related area
10-15 years of overall IT experience
Minimum 10 years experience working in a distributed multi-platform environment.
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