What are the responsibilities and job description for the Data Analyst position at Sperry Rail Inc.?
*Local applicants only* This is an Overnight position that requires work between 9PM - 5AM.
Preference for German/Spanish language speakers.
SUMMARY OF POSITION:
To process and analyze computer generated test data from detector cars; generate test data audits in accordance to company / client specification; assist in maintaining departmental procedures; processing customer special requests; and to assist in other departmental requirements as needed.
ESSENTIAL FUNCTIONS:
- Provide customer audit reports for violations in accordance with internal, client guidelines and procedures.
- Assist in data review of service failure investigations, providing this information to the Quality Manager for processing.
- Maintain customer and inter-company auditing requirements.
- Maintain department measurable as assigned by the Quality Manager.
- Provide test data analysis or comparison results as assigned by Quality
Manager
- Provide analysis for new technology.
- Provide tape comparisons for Chief Operator training class.
Objectives
- To maintain departmental response time to customer requirements or requests.
- To maintain the service capabilities of the department.
- Maintain customer audit requirements.
DEPARTMENT SPECIFIC/NON-ESSENTIAL FUNCTIONS:
Other duties as assigned with or without accommodation.
MINIMUM REQUIREMENTS:
- Education: High School Diploma/GED.
- Skills/Competencies: Communicate effectively, both orally and in writing.
- Maintain a relationship with the customer and follow up on all customer complaints. Always maintain a professional and positive attitude toward employees and customers.
ORGANIZATIONAL RELATIONSHIPS/SCOPE:
- Interacts at all levels within organization.
- Interacts with customers personnel.
- Interacts across departmental boundaries.
- Actions may have impact on customer relationships and financial condition of the Company.
Job Type: Full-time
Pay: $47,334.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Shelton, CT 06484: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: One location
