Integration Technician Junior and Senior Level

POSITION: Junior and Senior Level Integration Technician

Location: Annapolis Junction, Maryland

Clearance Level Required: TS/Full Scope Polygraph

SUMMARY:

The Integration Technician is responsible for racking and stacking equipment according to customer requirements and installing on-site equipment. This role also involves working in the FedHawk/FedData Technology Solutions LLC (FDTS) integration room, designing and documenting equipment rack layouts, and may require specific certifications.

We seek individuals who demonstrate teamwork and a willingness to learn, grow, and expand their IT capabilities. We offer opportunities for on-the-job training, certifications, and exposure to advancements in hardware, software, AI, and logistics. Our goal is to develop entry- and mid-level technicians for the next steps in their IT careers while maintaining a work-life balance that accommodates busy schedules.

SPECIFIC RESPONSIBILITIES:

• Collaborate with the FEDHAWK/FDTS Senior Integration Technician in the equipment design, documentation, racking, and stacking.
• Assemble, test, and deliver the final product for shipping.
• Assist with the installation and system checkout by traveling to customer locations.

QUALIFICATIONS:

• Bachelor's degree from an accredited college or university.
• 2 years of experience in system integration.
• Experience with racking and stacking data system equipment.
• Expertise in day-to-day data center operations, including rack/stack tasks, switch/port configurations, and server decommissioning.
• Experience running and terminating copper and fiber cables.
• Strong troubleshooting and diagnostic skills for hardware and connectivity issues.
• Experience with commissioning and decommissioning hardware.
• Familiarity with patch panels.
• Ability to replace components such as DIMMs, hard drives, and power supplies.
• Working knowledge of data center processes and design, including power, cooling, and redundancy.
• Experience resolving data center incidents, managing assets, and overseeing logistics.
• Hands-on expertise with mid-range systems in large-scale environments (100 servers), including IBM, HP, Oracle, and Dell server hardware.
• Ability to read and understand system design documentation (e.g., rack elevations).
• Ability to document problem resolution summaries and repetitive tasks via an online ticketing system.
• Effective team and interpersonal skills.
• Strong critical thinking and decision-making skills, particularly regarding outage risk assessment.
• Excellent cable management skills, with experience managing fiber and copper in a data center environment.

REPORTS TO:

Integration Manager/Design Engineer

BENEFITS:

Health, vision, dental, disability, 401K, PTO

SALARY:

Depending on experience and level.