Assistant General Manager

Job Title: Assistant General Manager
Location: SPF Pickleball Facility, Chicago, Illinois
Salary Range: $65,000 - $85,000
Start Date: Immediate

About SPF Pickleball Facility:
At SPF, we’re redefining what a pickleball experience should be—high-energy, inclusive, and community building through a wide range of activities. Our state-of-the-art facility in Chicago includes instant replay technology, live palm trees, a Bocce lounge, Turf Field, Tap Wall, high end locker rooms, coffee shop, two flagship bars & made to order kitchen (with an exciting restaurant on the way) We are the go-to spot for pickleballers whether you're here to improve your game, compete in tournaments, or simply have fun with friends. We believe in creating a welcoming space where the community can gather and forge new connections.

We’re a startup that’s rapidly growing—our second location, SPF Fieldhouse, is already open, and we’re on the lookout for proactive leaders to help us continue expanding. As we grow, we need an Assistant General Manager (AGM) who will support our GM/VP in both event and day-to-day operations, helping maintain the fun, dynamic culture of excellence that we’re building. If you're passionate about leadership, operations, and making sure everyone has a blast while staying top-notch, this is the role for you!

Growth opportunities for this position are extensive for the right individual who supports our mission and is committed to the growth of SPF. As we continue to expand, this role offers clear paths for advancement.

What You’ll Be Doing:

• Supporting GM/VP: Work closely with our General Manager and Vice President to ensure smooth day-to-day operations and help execute major events. You’ll be a key player in maintaining and strengthening our high-energy culture of excellence.
• Manager on Duty (MOD) Shifts: Taking charge during your shifts, managing the team, ensuring the facility is running smoothly, and making sure every guest has an amazing experience.
• Team Leadership: Lead and support teams responsible for operations, events, memberships and hospitality. You’ll make sure everyone is working together and proactively engaging with our customers.
• Facility Care: Own the upkeep and cleanliness of the facility. Your attention to detail will make a great impression on everyone who walks through our doors.
• Programming & Scheduling: Help develop and run fun and engaging pickleball programming, including lessons, leagues, open plays and tournaments. You’ll be responsible for coordinating schedules that keep our facility buzzing with activity (think cornhole, bocce, comedy shows, kids camps, you name it!)
• Staff Training & Development: Lead by example, supporting and training staff to ensure they have the tools to provide true hospitality.
• Tournament Support: Help organize and run pickleball tournaments and our other private events, ensuring everyone has a great time.

What We’re Looking For:

• 3 years of experience in management, hospitality, or sports-related roles (facility management experience is a plus!).
• A strong, hands-on leader who loves to motivate and guide teams with enthusiasm.
• Excellent communication skills—you’re approachable, clear, and great at building relationships with guests and your team.
• An organized, proactive problem-solver who can manage multiple tasks, changes & facilities projects without breaking a sweat.
• A genuine passion for pickleball is a bonus.  A strong desire to build community in
• Weekend and evening availability is required.
• Must be available for designated, on-call shifts for emergencies as needed.
• Experience working in a fast-growing environment or startup is a bonus!
• Administrative skills include email management & communicating effectively with the team & management.

Why You’ll Love Working at SPF:

• Competitive salary: $65,000 - $85,000 annually, based on experience
• Health, dental, and vision benefits.
• Paid Time Off – 14 Days per Year.
• 4 Floating Holidays & (SPF is closed Thanksgiving & Christmas Day)
• Be part of a fast-growing, exciting startup surrounded by guests already having a great time while shaping the future of pickleball!
• Opportunities for career growth as we expand and open new locations.
• Free pickleball Open Play—work hard, play hard!
• Discounts on Food, Retail & Non-Alcoholic Beverages

Ready to Join the SPF Team?
If you’re a motivated leader who thrives in a dynamic, fast-paced environment and wants to play a key role in our growth, we want to hear from you! Send us a message about how this role is a great fit for you. We’re hiring immediately, so don’t wait—apply now and Protect Your Fun!

Salary : $65,000 - $85,000