What are the responsibilities and job description for the Luxury Travel & Concierge Coordinator position at SPG Worldwide Group of Companies?
About Driven Transportation Group, a SPG Worldwide company
Driven, a Nevada Transportation Authority, licensed transportation provider, is a premier luxury transportation and travel management company specializing in high-end experiences for ultra-high-net-worth (UHNW) clients. We provide seamless travel solutions, including private transportation, luxury accommodations, exclusive event access, and tailored concierge and business services.
Position Overview
We are seeking a Luxury Concierge & Travel Coordinator to join our team. The ideal candidate will be responsible for curating exceptional travel experiences, assisting with itinerary planning, and coordinating luxury transportation and accommodations. This role is perfect for someone passionate about hospitality and luxury travel, and looking to grow their career.
Key Responsibilities
- Assist with quoting and booking luxury transportation, hotels, airfare, and exclusive experiences
- Manage and update client profiles, travel preferences, and booking details in a CRM
- Build and maintain customized client itineraries, ensuring seamless travel experiences
- Secure reservations at top-tier restaurants, events, and attractions for VIP clients
- Liaise with the Reservations Team to support clients’ travel needs
- Establish strong relationships with travel suppliers and destination experts
- Provide top-tier customer service to UHNW clients, ensuring exceptional satisfaction
- Assist in day-to-day operations, supporting the sales and travel coordination teams
- Occasionally provide remote weekend assistance as needed
Qualifications
- 1-3 years of professional experience, including internships or part-time roles
- Strong written and verbal communication skills; professional client interactions
- Exceptional attention to detail, especially when managing multiple bookings
- Proficiency with Excel, Google Workspace, CRM platforms, and collaboration tools like Zoom
- Comfortable liaising with international partners and suppliers via phone and email
- Self-starter with excellent organizational and time-management skills
- Resourceful problem-solver with the ability to anticipate client needs
- Passion for luxury travel and hospitality with a service-driven mindset
- Team player, able to work collaboratively in a fast-paced environment
- Knowledge of high-end travel destinations, hotel brands, and luxury clientele preferred
Compensation & Benefits
- Salary based on experience, education, and performance
- Potential bonus structure available
- Opportunity for career growth into senior-level roles
- Benefits may be implemented as the company continues to expand
This is an excellent opportunity for someone looking to build a career in luxury travel and concierge services. If you are detail-oriented, thrive in a fast-paced environment, and are passionate about curating exceptional travel experiences, we’d love to hear from you!