Technician/Installer

What are we looking for?

An amazing Lead Technician/Installer

Where are we located?

Birmingham, AL

Who would you report to?

We love hiring and working with amazing people.

What kind of job is this?

Full-time...and then some. What can we say, we’re a growing company.

Answering these questions can help you know if you’re a good potential fit for us:

• Are you a natural craftsman?
• Do you possess a fanatical attention to detail and neatness?
• When you connect a computer or entertainment system, do you by nature make sure all the wires are labeled and organized?
• Do you love keeping up with the latest consumer technology and constantly learning about the next “cool thing?”
• Do you relish the moment when you power up a home theater and test the volume of the surround sound?

*If you answered these questions with an “abso-freakin-lutely”, consider joining our team.

Who are we?

Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man?

Both shows have a key commonality: they showcased really bad-ass homes that were souped up with the kind of technology that would blow your mind if that technology actually existed in real life.

Well, what was fiction is rapidly becoming real life. Consumer technology and smart home systems are evolving at a rapid pace, which means homes being built or renovated today and in the coming years are going to look more and more like those homes in the movies.

We started out 17 years ago, and have been serving the Greater Birmingham area by designing, selling, and integrating the best in home technology since. From home theater systems, to lighting control systems and motorized window treatments, we’re passionate about designing a lifestyle. While we do enjoy playing with the coolest products in the technology industry, our bread and butter is curating an impeccable client experience.

Do you have a passion for technology? And perhaps a knack for building client relationships and exceeding client expectations? If your answer is yes, consider joining our growing team!

What would a typical day look like?

As a Lead Technician/Installer at our company, you’ll spend your time working in high-end homes and businesses to install and integrate the latest in A/V and other automation technology.

Here’s how a typical week might look:

• On Monday, you might find yourself pulling wire at a residential home under construction, while showing a more junior technician the ropes;
• On Tuesday, you may be putting the finishing touches on a conference room;
• On Wednesdays, we all fly to Vegas together and hit the casinos. (just kidding; we just wanted to make sure you’re still paying attention)
• You may end your week on Friday doing a few onsite visits to provide advanced troubleshooting for existing client systems that couldn’t be resolved remotely.

At a more granular level, your days will consist of the following:

• Installation of audio/visual, networking, security and automation equipment in residential and commercial locations
• Running low-voltage wiring during construction and after
• Trenching and conduit installation
• Interpreting engineering schematics and documentation
• Terminating head-end system components
• Understanding installation interfaces between control systems and subsystems
• Advanced troubleshooting of audio, visual, and automation equipment
• Maintaining van and onsite field inventory
• Delivering paperwork and receipts to appropriate departments
• Managing equipment delivery and staging to project sites
• Training and mentoring junior-level technicians

Whether you’re doing installation or service, you’ll provide detailed documentation of your work so that anyone on the team can pick up where you left off. We expect our Lead Technicians to be able to manage projects from start to finish, while providing daily status reports.

If we’re lucky, your daily work will be planned and structured. However, priorities can shift at a moment’s notice. You must be comfortable with shifting focus and willing to be an active participant in juggling multiple demands.

When the client is ready to use their technology for the first time, you’ll train them and answer all their questions. You will always be expected to treat our clients and your colleagues with patience and friendliness no matter how big or small their issue. Client service is something we hold sacred at our company, so it is of the utmost importance that you are willing and able to serve as a helping hand for our clients in their moment of need.

What should you bring to the table?

• At least 5 years of experience in low-voltage, especially AV & custom installation
• Knowledge of residential systems integration including audio/video, lighting, shades, climate control, CCTV and networks
• Experience with home technology integration systems such as Crestron, Control4, or Savant- we’re Control4 experts, so bonus points if this is your tried and true platform!
• Experience with security systems and surveillance systems
• An understanding of construction techniques, system design and principles behind wiring.
• Ability to perform calculations and engage in strategic and creative problem solving
• Ability to lift up to 50 lbs
• Ability to work indoors and outdoors, in various weather conditions
• Reliable transportation and clean driving record
• Experience with technology in general - computers, networking, etc. If you don’t know the difference between coax and HDMI cables, we likely aren’t going to be a good fit
• A high level of emotional intelligence
• A professional appearance at all times
• Excellent communication skills - both verbal and written
• Resourceful and willing to patiently work through challenging situations
• Dedicated to details and follow-through
• Ambition to strive for 100% client satisfaction at all times

What do we bring to the table?

• Base salary: 50k-80k commensurate with experience
• Health Benefits Available
• Dental and Vision Benefits Available
• 401k with match
• Paid Time Off
• An amazing team you’ll soon call family

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What makes you interested in joining the Sphere AV team?

Experience:

• Low Voltage: 5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $50,000 - $80,000