What are the responsibilities and job description for the Account Director & Client Services position at Sphere Digital Recruitment Group?
Job Title : Account Director & Client Services
Location : New York City, Los Angeles, San Francisco
Department : Client Services
Reports to : Senior Leadership / Director of Client Services
Company Overview :
We are a dynamic and innovative marketing company with a growing portfolio of clients across various industries. We help brands achieve their marketing goals through strategic media planning and data-driven decision-making. As we continue to expand we are looking for a highly motivated and strategic Account Director to join our New York office to lead and manage client relationships while overseeing the development and execution of impactful campaigns.
Position Overview :
The Account Director & Client Services will be responsible for driving the overall success of client accounts, ensuring that our clients receive outstanding service and results. This role requires a blend of strategic thinking, exceptional communication, and leadership skills, as you will be managing client relationships, leading cross-functional teams, and ensuring the smooth execution of projects. You will serve as the main point of contact between the client and internal teams, maintaining strong relationships, managing expectations, and identifying new opportunities for growth.
Key Responsibilities :
- Client Relationship Management :
- Serve as the primary point of contact for key clients, building strong and trusted relationships, understanding client goals, and providing strategic advice to meet those objectives.
- Proactively communicate with clients, ensuring regular updates and setting clear expectations.
- Account Leadership :
- Lead a portfolio of client accounts, ensuring the delivery of high-quality services and on-time project completion.
- Oversee the development of campaign strategies, creative concepts, and overall project execution.
- Collaborate with internal teams (creative, marketing, analytics, etc.) to ensure projects meet client goals and standards.
- Strategic Planning and Execution :
- Develop and present strategic plans for client accounts, aligning with their business objectives.
- Drive the implementation and execution of marketing, advertising, and / or digital strategies.
- Monitor campaign performance, analyze results, and make data-driven recommendations for optimization.
- Team Leadership & Collaboration :
- Mentor and support junior account managers and other team members, fostering a collaborative and high-performing team culture.
- Work cross-functionally with internal departments (creative, digital, media, etc.) to ensure cohesive and successful project outcomes.
- Business Development :
- Identify opportunities for account growth and new business within existing client relationships.
- Support the pitch process, contribute to new business proposals, and assist in presenting to prospective clients.
- Financial & Operational Oversight :
- Manage account budgets, ensuring projects are completed within scope and on budget.
- Forecast and track account revenue, billing, and profitability.
Required Qualifications :
Preferred Qualifications :
What We Offer :
How to Apply :
You can apply for this role now by sending us your CV or by calling us now!
Margaux Schumacher
Senior Recruitment Consultant
415-250-9747
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at my profile here
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
