Global Quality Manager

Spherical Search has partnered with an industry-leading manufacturer of injectable components for the Pharma & BioTech space who are looking for a Global Quality Manager.

Are you a seasoned quality management professional looking for a new challenge? Join our team as a Global Quality Manager and play a pivotal role in driving the development and enhancement of our global quality management system (QMS). You'll provide expert support to strategic customers on quality-related matters and help lead our organization towards quality excellence.

Key responsibilities:

Develop and Enhance Global Quality Management System (QMS):

• Lead the development, implementation, and continuous improvement of the global QMS.
• Standardize QMS processes and procedures across all company sites to meet industry standards and regulations.
• Identify opportunities for streamlining global processes and enhancing efficiency within the QMS.
• Collaborate with cross-functional teams and global process owners to implement quality initiatives and best practices.
• Foster a culture of continuous improvement and quality excellence throughout the organization.
• Provide Customer Support:
• Serve as the primary point of contact for strategic customers on quality-related issues.
• Address customer inquiries, concerns, and feedback related to product quality.
• Conduct quality reviews to ensure compliance with customer requirements.
• Collaborate with sales and local quality teams to resolve quality-related issues and maintain customer satisfaction.
• Develop and manage global quality and specification agreements involving multiple sites.
• Coordinate internally and liaise with customers until completion of agreements.
• Implement Quality Training and Education Programs:
• Develop and deliver training programs to enhance quality awareness and competency across the organization.
• Provide guidance and support to employees on quality standards, procedures, and best practices.
• Ensure employees are equipped with the necessary skills and knowledge to uphold quality standards.

Change Management Support:

• Organize and coordinate meetings with stakeholders to support the global change management process.
• Oversee action plans and follow up with action owners until completion.
• Support for Global Projects:
• Ensure alignment with customer and regulatory requirements for global projects.
• Review and authorize specifications, develop control plans, and ensure change control and risk management.

Your Profile:

• Bachelor's degree in Quality Management, Engineering, or Sciences (advanced degree preferred).
• Minimum of 3 years of experience in quality management, preferably in a global manufacturing environment.
• Proficiency in cGMP regulations and quality standards (e.g., ISO9001 / 15378).
• Strong leadership and communication skills.
• Experience in leading cross-functional teams and driving continuous improvement initiatives.
• Certification in Quality Management (e.g., Six Sigma, Lean, ASQ) is a plus.
• Willingness to travel internationally (up to 20%).
• Proficiency in Office applications.
• Good knowledge of production processes and materials.
• Excellent command of the English language (oral and written).