What are the responsibilities and job description for the Global Quality Manager position at Spherical Search?
Spherical Search has partnered with an industry-leading manufacturer of injectable components for the Pharma & BioTech space who are looking for a Global Quality Manager.
Are you a seasoned quality management professional looking for a new challenge? Join our team as a Global Quality Manager and play a pivotal role in driving the development and enhancement of our global quality management system (QMS). You'll provide expert support to strategic customers on quality-related matters and help lead our organization towards quality excellence.
Key responsibilities:
Develop and Enhance Global Quality Management System (QMS):
- Lead the development, implementation, and continuous improvement of the global QMS.
- Standardize QMS processes and procedures across all company sites to meet industry standards and regulations.
- Identify opportunities for streamlining global processes and enhancing efficiency within the QMS.
- Collaborate with cross-functional teams and global process owners to implement quality initiatives and best practices.
- Foster a culture of continuous improvement and quality excellence throughout the organization.
- Provide Customer Support:
- Serve as the primary point of contact for strategic customers on quality-related issues.
- Address customer inquiries, concerns, and feedback related to product quality.
- Conduct quality reviews to ensure compliance with customer requirements.
- Collaborate with sales and local quality teams to resolve quality-related issues and maintain customer satisfaction.
- Develop and manage global quality and specification agreements involving multiple sites.
- Coordinate internally and liaise with customers until completion of agreements.
- Implement Quality Training and Education Programs:
- Develop and deliver training programs to enhance quality awareness and competency across the organization.
- Provide guidance and support to employees on quality standards, procedures, and best practices.
- Ensure employees are equipped with the necessary skills and knowledge to uphold quality standards.
Change Management Support:
- Organize and coordinate meetings with stakeholders to support the global change management process.
- Oversee action plans and follow up with action owners until completion.
- Support for Global Projects:
- Ensure alignment with customer and regulatory requirements for global projects.
- Review and authorize specifications, develop control plans, and ensure change control and risk management.
Your Profile:
- Bachelor's degree in Quality Management, Engineering, or Sciences (advanced degree preferred).
- Minimum of 3 years of experience in quality management, preferably in a global manufacturing environment.
- Proficiency in cGMP regulations and quality standards (e.g., ISO9001 / 15378).
- Strong leadership and communication skills.
- Experience in leading cross-functional teams and driving continuous improvement initiatives.
- Certification in Quality Management (e.g., Six Sigma, Lean, ASQ) is a plus.
- Willingness to travel internationally (up to 20%).
- Proficiency in Office applications.
- Good knowledge of production processes and materials.
- Excellent command of the English language (oral and written).
