IT Field Technician

Level 2 Technicians are needed for an ongoing project! The project consists of installing Server and Hardware Refresh components at customer locations across the United States. As a Traveling Field Technician, you will be responsible for performing on-site installation, maintenance, and repair of technical systems and equipment.

Low Voltage Experience is required.

Must have the desire to travel extensively throughout the U.S., work flexible hours, and be dispatched for the length of the project. The company is located in NWA, and all roll-outs are based out of their headquarters.

You will work closely with customers and internal teams to ensure the proper functioning of systems and troubleshoot any issues that may arise.

On-site Installation and Setup:

• Travel to different field locations to install and set up technical equipment

• Ensure that installations are completed according to specifications and meet quality standards

• Conduct routine maintenance checks on equipment to ensure optimal performance

• Diagnose and troubleshoot technical issues, performing repairs as needed

• Collaborate with the technical support team to resolve complex problems

Documentation:

• Maintain accurate records of equipment installations, maintenance activities, and repairs

• Prepare detailed reports on service visits, including findings and solutions implemented

• Must have valid Driver's License and acceptable driving record that allows the employee to safely drive Company owned vehicle while deployed

Qualifications

• 3-5 years of experience in a similar field technician role

• Ability to quickly and accurately install Point of Sale (POS) systems and Network Hardware

• Proficient in diagnosing and repairing technical equipment

• Strong communication and interpersonal skills; ability to convey technical information to non-technical individuals

• Analytical mindset with strong problem-solving abilities

• Ability to think quickly and make decisions in high-pressure situations

Education and Experience:

• High school diploma or GED is required.

• Low voltage and Cat 5 experience required

• 3 years' verifiable experience in structured cabling and network hardware installations is preferred.

• Advanced computer skills.

Pay Rate:

• Paid per site completed - Average $1,250 per week

• Travel time paid at $15.60 per hour

• Training time paid at $18.60 per hour

• Per Diem $40.00 per day

• W-2