What are the responsibilities and job description for the Field Service Technician (Industrial) position at Spherion Staffing Corporation?
Industrial Service Technician
Region: San Francisco to San Jose
Pay: $36.06 - $38.46/hour ($75K - $80K annually) 2% monthly bonus on accounts serviced
Schedule: Minimal overtime—strong time management required
Job Summary:
The Industrial Service Technician performs routine service visits at customer locations to validate chemical treatment programs through field testing and equipment inspections. Providing professional and quality customer service is a priority. This role involves troubleshooting, minor repairs, ensuring proper chemical dosing, and documenting all service activities in Salesforce.
Essential Duties & Responsibilities:
- Travel to assigned accounts to perform water treatment analysis and inspect equipment.
- Conduct system inspections and document findings.
- Build customer relationships and address concerns.
- Identify and escalate chemistry or equipment issues requiring adjustments or repairs.
- Calibrate and maintain pumps, probes, and sensors; perform repairs as needed.
- Adjust chemical feed rates based on system requirements.
- Troubleshoot basic plumbing and minor electrical issues.
- Document all service visits via Salesforce and report to the point of contact.
- Assist with equipment installations and special projects.
- Monitor and manage customer chemical inventories.
- Follow company and customer safety policies, including DOT HazMat training requirements.
Qualifications:
- Experience: 2 years in water treatment and equipment repair (HVAC, chemical, or mechanical preferred)
- Computer Skills: Salesforce, Outlook, Excel, Word – ability to manage service visits using digital tools
- Driver’s License & DMV Record: DOT-regulated (1 point okay, 2 points require insurance approval, 3 points disqualify)
- Time Management: Ability to handle a large service region with minimal supervision
- Physical Requirements: Ability to lift 60 lbs, maneuver 250-550 lb drums (with proper tools), and work at high elevations
Perks & Benefits:
- Company Vehicle: Work truck provided (personal use up to 500 miles/month, gas & maintenance covered). Take-home vehicle.
- Benefits: Medical, etc. effective after 60 days
- Holidays: 11 paid days
- Vacation: 3 weeks
- 401K: 3% match
- Profit Sharing: Up to 5% annually
- No Commission: Hourly role with a 2% bonus on serviced accounts
Salary : $75,000 - $80,000
