What are the responsibilities and job description for the account service rep position at Spherion?
***This is a Direct Hire!****
Local financial business is looking for an Account Service Rep to provide courteous, professional and knowledgeable first point-of-contact experiences for potential and existing members. Assist or provide direction as members come to or call and answer phone lines: Assist with member transactions, questions, problem resolution or transfer calls to appropriate staff. Pay starts at $19.52 with fantastic benefits. Hours are from 8am-5pm with a couple of days til 6pm.
Responsibilities:
Duties are:
???Schedule appointments for Sales Team
???Front Desk duties including greet visitors, manage lobby traffic, direct visitors to appropriate departments and notify employee(s) when member/visitors are waiting for assistance
???Open and distribute incoming mail with dual control
???Maintain records including contact information, mail codes, diary memos, and scrolling messages
???Collect appropriate documentation for electronic transaction disputes
???Present an organized, neat and secure work area
???Participate in continuing education as approved by supervisor
???Report to work on time and as schedule
???Attend meetings as required
Working hours: 8:00 AM - 5:00 PM
Skills:
--Knowledge of computer operations excel, MS Word, and Outlook
--Excellent phone, communication skills
--Organizational skills
Education:
High School
Experience:
0-1 years
Qualifications:
???High school diploma or equivalent
???Able to lift and/or carry up to 35 lbs
???Able to pass background and credit check
If interested please call Spherion at 406-655-9200 or apply at www.spherion.com/apply. Must have a resume!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
