What are the responsibilities and job description for the AR/COLLECTIONS SPECIALIST position at Spherion?
Spherion Staffing is seeking a detail-oriented and organized Accounts Receivable / Collections to join our team. The ideal candidate will be responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collections. This role requires a strong understanding of financial concepts and excellent communication skills to interact with clients and internal departments effectively.
- THIS WILL BE A WFH JOB AFTER 1-2 WEEKS OF IN OFFICE TRAINING
MUST HAVE RECENT AND RELATIVE WORK EXPERIENCE TO BE CONSIDERED
Responsibilities :
Works high volume customer collection calls and / or correspondence to collect delinquent customer balances on an assigned customer portfolio
Collections of disputed / unauthorized customer deductions
Provides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances.
Work and continuously monitor the order release queue where customer orders stop for review
Ensures monthly reporting to direct supervisor with full participation in monthly aging meetings to review the status of the past due balances and aging credits for all accounts within the assigned portfolio.
Prepare final demand letters and / or work out payment plans for customers with delinquent balances as appropriate.
Prepares customer account statements on a monthly basis.
Processes AR transactions including offsets of debits and credits, offset on account payments against open invoices, etc.
Performs other assigned tasks and duties necessary to support the ITC Department including supporting internal and external audit requests
Maintain the integrity of the customers' accounts and the reporting requirements of the company
Additional duties as assigned.
Working hours : 9 : 00 AM - 6 : 00 PM
Skills :
Previous experience working from home, preferred.
Education : High School
Experience : 1-4 years
Qualifications :
Strong knowledge of debits and credits, collections, and accounts receivable processes.
Experience in telemarketing or customer service is a plus for effective client communication.
Proficient in financial software applications for tracking payments and generating reports.
Ability to work independently while managing multiple tasks efficiently in a fast-paced environment.
Must be able to take a high volume of calls and emails.
Must be able to multitask different systems.
Must be able to handle a fast-paced role.
Please call or text your local branch at 208-514-2044 to inquire about this role.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
Works high volume customer collection calls and / or correspondence to collect delinquent customer balances on an assigned customer portfolioCollections of disputed / unauthorized customer deductionsProvides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances.Work and continuously monitor the order release queue where customer orders stop for reviewEnsures monthly reporting to direct supervisor with full participation in monthly aging meetings to review the status of the past due balances and aging credits for all accounts within the assigned portfolio.Prepare final demand letters and / or work out payment plans for customers with delinquent balances as appropriate.Prepares customer account statements on a monthly basis.Processes AR transactions including offsets of debits and credits, offset on account payments against open invoices, etc.Performs other assigned tasks and duties necessary to support the ITC Department including supporting internal and external audit requestsMaintain the integrity of the customers' accounts and the reporting requirements of the companyAdditional duties as assigned.
experience
1-4 years
skills
Previous experience working from home, preferred.
qualifications
Strong knowledge of debits and credits, collections, and accounts receivable processes.Experience in telemarketing or customer service is a plus for effective client communication.Proficient in financial software applications for tracking payments and generating reports.Ability to work independently while managing multiple tasks efficiently in a fast-paced environment.Must be able to take a high volume of calls and emails.Must be able to multitask different systems.Must be able to handle a fast-paced role.
education
High School
