Demo

IRIS Senior Quality Assurance Specialist

Spherion
Madison, WI Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/1/2025

Spherion Staffing, in partnership with the Department of Health Services is seeking a Quality Program Specialist to join the IRIS (Include, Respect, I Self-Direct) program team. This Medicaid-funded program provides self-directed long-term care to Wisconsin adults with disabilities and frailties of aging. As the Quality Program Specialist, you'll play a crucial role in improving care quality, ensuring participant safety, and supporting the success of the IRIS program.

Responsibilities :

  • Develop, implement, and monitor the IRIS quality management program.
  • Collect, analyze, and report data to drive quality improvement initiatives.
  • Investigate grievances, critical incidents, and appeals to ensure compliance with program standards.
  • Provide technical assistance and training to contractors, vendors, and stakeholders.
  • Analyze program data to identify trends and propose actionable solutions.
  • Communicate findings and recommendations to enhance program outcomes.

Qualifications :

  • Must be a WI Resident
  • Experience with self-determination and community resources for individuals with disabilities.
  • Strong background in care management for frail elders and adults with disabilities.
  • Knowledge of Medicaid regulations, quality assurance methods, and person-centered planning.
  • Excellent communication, analytical, and organizational skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • If youre passionate about improving quality of care and want to make a lasting impact on Wisconsins long-term care system, we want to hear from you! Apply today to be part of a dynamic team dedicated to enhancing the lives of Wisconsin's most vulnerable populations.

    This position includes an enhanced benefits package, up to 20 days PTO, and 9 paid holidays!

    SPH1003

    Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

    Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

    key responsibilities

  • Develop, implement, and monitor the IRIS quality management program.- Collect, analyze, and report data to drive quality improvement initiatives.- Investigate grievances, critical incidents, and appeals to ensure compliance with program standards.- Provide technical assistance and training to contractors, vendors, and stakeholders.- Analyze program data to identify trends and propose actionable solutions.- Communicate findings and recommendations to enhance program outcomes.
  • experience

    1-4 years

    skills

  • Flexibility to adapt to changing needs and travel within Wisconsin.
  • education

    Bachelors

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