What are the responsibilities and job description for the Operations Manager position at SPI LLC?
Job Description
Job Description
Summary
The Operations Manager manages all aspects of the branch / area with expectations to meet branch / area operating income objectives. This role will manage warehouse / administrative personnel and Customer Service and Inside Sales Representatives.
Areas of responsibilities may include but are not limited to :
- Ensure the branch / area’s operating income and EBITDA meets or exceeds budget.
- Establish, monitor, and communicate performance-based service metrics.
- Establish purchasing programs to provide adequate inventory while striving to improve inventory turns.
- Plan and set clear objectives to meet targets and initiate / track corrective action when required.
- Establish expectations for continuous improvement on an annual basis.
- Develop benchmarks and implement best practices to exceed benchmark performance.
- Lead and upgrade branch / area by ensuring development and training is in place for all personnel.
- Provide effective coaching to progressively improve performance of all personnel and establish recognition / reward programs to improve morale.
- Develop strong and proactive safety program by holding regular meetings to discuss proper procedures and processes. Set clear objectives to provide a safe work environment, while complying with all applicable government safety regulations.
- Ensure all operational certifications are current and in place in order to meet state, federal and corporate requirements.
Education, Skills, Experience, and Knowledge
Work Environment
Office and warehouse / fabrication environment
Physical demands may include but are not limited to :
Moderate walking, standing, and / or climbing; light lifting and carrying, stooping, bending, kneeling, and reaching. Must be able to lift a minimum of 30 lbs.
Travel
Light
Exemption Status
Exempt
