What are the responsibilities and job description for the Mobile Support Analyst - ITIL position at SpikeIT Global Solutions, Inc.?
Company Description
Job Description
Job title: Mobile Support Analyst - MDM, ITIL, AirWatch
Location: Newark, NJ
Contract position
Hybrid role
Summary
The candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality.
Requirements
·Experience supporting Apple and Android Products
·Tablet experience
·Knowledge of e-Fax a plus
·Customer Service experience
·Activating line of service
·Experience utilizing remote tools
·Communication experience (Ability to describe any issues that do come up)
·Able to adapt to change
·ITIL Experience is a plus
·MS Products (RDP, Outlook, Teams, Word, Excel, PowerPoint, Access)
Job title: Mobile Support Analyst
Location: Newark, NJ
Contract position
Hybrid role
Summary
The candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality.
Requirements
·Experience supporting Apple and Android Products
·Tablet experience
·Knowledge of e-Fax a plus
·Customer Service experience
·Activating line of service
·Experience utilizing remote tools
·Communication experience (Ability to describe any issues that do come up)
·Able to adapt to change
·ITIL Experience is a plus
·MS Products (RDP, Outlook, Teams, Word, Excel, PowerPoint, Access)
Additional Information
All your information will be kept confidential according to EEO guidelines.
