What are the responsibilities and job description for the Medical Scheduler position at Spine Institute of Central Florida?
Spine Institute of Central Florida (SICF) is a thriving world-class Orthopedic medical clinic that specializes in treating patients from Pediatrics to Geriatrics with Spinal issues. We are looking for a Medical Appointment Scheduler to join our scheduling team.
Job Description
- · Arrange and maintain patient appointments, to include physical therapy appointments, by phone in a call center environment.
- -Making outgoing calls to confirm patient appointments
- -Taking inbound calls relating to new patients, appointments and patient questions
- · Experience with managing a high volume of calls
- · High volume of patients in medical practices
- · Must have experience with Electronic Health Record systems (EHR)
- · Good, friendly and professional rapport with patients and co workers
Requirements and Qualifications
- · 1 years of medical scheduling experience preferred
- · High degree of professionalism and confidentiality
- · Ability to multi-task while producing accurate work
- · Office proficient- Word, Excel, PowerPoint, and Outlook
- · Effectively communicates using proper grammar and punctuation and written, oral, non-verbal, and active listening skills
- · Strong written and verbal communication skills including the use of proper grammar and punctuation
- · Technology adept including internet browsing, software and the use of various office equipment
- · Presents in a polite, polished, and professional manner upon dealing with patients over the phone and with co- workers
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Medical office: 1 year (Preferred)
Ability to Commute:
- Lakeland, FL 33813 (Required)
Work Location: In person
