What are the responsibilities and job description for the Communications position at Spine & Joint Centers of America LLC?
We are a busy medical practice that specializes in orthopedics, spine surgery, neurosurgery, and interventional pain medicine. Our practice is searching for a full time Clinic Representative who can assist with administrative duties involved with answering the phone, directing calls to the correct department, taking messages, and communicating trends.
JOB RESPONSIBILITIES:
- Answering the phone
- Scheduling patients
- Reminderng calls
- Check-In/Check-Out (as needed)
- Safeguard patient privacy and confidentiality
REQUIREMENTS:
- High school diploma/GED
- Bilingual is a bonus
- Knowledge of general administrative and clerical procedures
- Friendly demeanor and positive attitude
- Must be able to multi-task
- Basic knowledge of standard medical terminology
- Able to maintain the confidentiality of private information
- Excellent customer service skills including phone, written, and verbal communication skills