Specialty Leasing Coordinator

Summary 

The Specialty Leasing Coordinator’s primary function is to maintain all aspects related to cash flow for the Specialty Program. In addition, the Specialty Leasing Coordinator provides administrative support to the Specialty Leasing Manager and mall management team as needed. This is an administrative position and does not require any leasing responsibilities. 

Essential Duties &Responsibilities 

• Able to interpret, analyze, & maintain confidential legal License Agreement data including economics to ensure accurate records of tenant charges and payments.
• Prepare and analyze all License Agreement transactions (monthly rent, overage rent, miscellaneous charges, sales collection). 
• Develops and continually fosters relationships with tenant contacts for billing, payments, and reporting purposes.
• Coordinates with corporate employees as well as mall staff to ensure accurate monthly reporting.
• Able to review and analyze tenant ledgers and perform account reconciliations in Excel. 
• Responsible for outreach to Specialty tenants to collect delinquent payments, and present collection status and income cash flow to General Manager, Specialty Manager, and corporate management team.
• Assists as needed in the completion of required mall reports such as monthly reporting, budgets or forecasting, specific departmental reports, including data and information gathering, formatting, or proofing, and sending reports.
• In situations where the Specialty Manager is absent, organizes lead generation for both SPL and permanent (including qualification of leads).
• In situations where the Specialty Manager is absent, email specialty agreements to tenants, and follow up to execute/manage deals.
• Maintains a current and up to date Tenant Contact List in Yardi and acts as their main point of contact, mitigating any minor issues they have.
• Assists with collection & entry of sales for all Specialty tenants and handles any questions with insurance.
• Greets visitors, customers, tenants and vendors, screening, handling, or directing them to the appropriate area or person.
• Communicates issues or problems to the appropriate person for resolution.
• Answers and screens management office telephone calls, routing appropriately.
• Composes routine correspondence via email and physical mail. 
• Routes incoming mail to the appropriate people.  
• Orders & maintains supplies and arranges for equipment maintenance. 
• Maintains a current and up to date insurance certificate for each Tenant, Licensee, Vendor and Contractor.
• Complete small projects within the mall such as storefront audits, space inventories, vacant store window displays, weekend marketplace set-up/tear down, and visual standard compliance.
• Work with the facilities team, coordinating any work that needs to be completed in a space or with a tenant within the mall.
• Other duties as assigned.

Qualification Requirements

Education and/or Experience

• Associate degree or two years related experience and/or training; or equivalent combination of education and experience.  
• Entry level administrative/office experience ability to work in a fast-paced environment a plus.

Knowledge/Skills

• Strong interpersonal skills, strong written and oral communications skills, and the ability to handle multiple tasks.  
• Strong independent problem-solving skills.
• Proficient in computer usage, and the ability to easily develop proficiency in all software utilized or introduced for use by individuals in this position.  Intermediate to expert knowledge of Word, Excel and data entry skills.
• Social Media skills in Facebook, Twitter, maintenance of websites and other social platforms a plus.
• Experience with Yardi Voyager a plus. 

• Demonstrated ability to multi-task, prioritize and meet deadlines.
• Strong organizational skills.
• Ability to read and write English fluently, proficiency in other languages a plus.
• Ability to work within a team and with a variety of personality types.
• Ability to interact effectively with all levels of management.
• Demonstrated self-starter, exhibiting initiative, confidence, professionalism, and maturity.
• Good judgment and continual attention to detail.
• Dependable and flexible.
• Ability to occasionally work nights, weekends or holidays if requested.

Physical Demands

•  The following are the physical requirements required to be performed with or without reasonable accommodations. Mobility:
  1. Ability to move around within the office and other areas.
  2. Standing or sitting for extended periods, as needed. 
  3. Ability to bend, stoop, climb and reach, as needed.
• Manual Dexterity:
  1. Capability to operate office equipment, including, but not limited to, computers, printers, fax machine, postage machine, phones, and radios.
  2. Ability to handle and manipulate paperwork, files, and office supplies.
  3. Ability to use a keyboard, mouse, and telephone/radio for extended periods of time. 

• Vision:
  • Clear vision to read and review documents, emails, and other communication materials.
  • Ability to operate a computer, phone, and other electronic devices.
• Hearing:
  • Ability to hear and understand verbal communication in person, over the phone, and during meetings.
• Communication:
  • Effective verbal and written communication skills to interact with management, team members, visitors, and vendors in-person, electronically and virtually. 
• Lifting and Carrying:
  • Capability to lift and carry office supplies, boxes, deliveries, or other materials, typically up to 20 pounds.

Disclaimer: This job description is not all inclusive. Other duties and responsibilities may be required.  

EEO Statement: Spinoso Realty Group is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and inclusion and believe that a diverse workforce enhances our ability to provide innovative solutions to our customers. We comply with the Americans with Disabilities Act (ADA) and will provide reasonable accommodations for qualified individuals with disabilities throughout the recruitment process. If you require accommodations for any part of the application and hiring process, please notify the Human Resources Department at 315-425-1000. Reasonable accommodations will be determined on a case-by-case basis. It is the responsibility of the applicant to inform Spinoso Realty Group of any necessary accommodations needed during the recruitment process. Spinoso Realty Group will work with the applicant to assess the specific requirements and provide reasonable accommodations accordingly. Spinoso Realty Group is committed to ensuring that our workplace is accessible to individuals with disabilities. If you need assistance or an accommodation to perform the essential functions of the job, please let us know.