What are the responsibilities and job description for the Director of Information Technology position at Spiral?
With over 90 years of experience, Spiral is a global value-added distributor of quality binding, laminating, finishing equipment and supplies and photographic accessories. We are invested in the success of our customers, employees and suppliers. We are dedicated to superior customer care, a diverse assortment of products and services, and a culture that is engaged, empowered and energized that will result in sustained, strong, profitable performance.
We are seeking a hands-on and customer-focused Director of IT to manage and develop our IT functions, collaborating closely with our senior leadership team to assess the company’s IT needs, make proactive recommendations to “work smarter, not harder” and implement updates and/or enhancements to our current IT infrastructure. The Director of IT will support a wide range of technologies and core business systems, working at a strategic level but also willing to roll up their sleeves to troubleshoot hardware/software issues in a timely fashion with a positive attitude. This position reports to our CFO and is on-site in our Totowa, NJ office.
RESPONSIBILITIES:
- Ensure external customer satisfaction while instilling confidence and trust across Spiral’s network of employees, suppliers and customers.
- Responsible for both the long-term, strategic vision as well as the day-to-day operations of the IT Department, managing the IT team including help desk and network administration.
- Devise and establish IT policies and systems to support the implementation of strategies set by senior leadership.
- Lead IT project planning, including determining requirements, scheduling, and budgeting.
- Strategically design, implement and constantly analyze a robust IT infrastructure, encompassing servers, storage, network, and security systems, with a focus on ensuring growth, enhancing security, maintaining operational flexibility, and guaranteeing reliability to support the evolving needs of the organization.
- Select and procure company equipment and technology based on optimal performance and suitability for specific job requirements, prioritizing quality and fit to ensure efficient and effective operations while managing and maintaining an up-to-date inventory of IT assets; manage software licensing to ensure compliance.
QUALIFICATIONS:
- A Bachelor’s degree in Information Technology, Computer Science or related technical discipline and a minimum of 7-10 years of experience in IT roles with increasing responsibility.
- Extensive experience with industry-standard software, including ERPs, CRMs, and Microsoft-based products; experience with Microsoft BC and BI, Salesforce and Zoho are strongly preferred
- Experience with Magneto-based websites, API’s and other Ecommerce software applications that support the back engine of B2B website sales.
- Significant experience with vetting, implementing and fully supporting phone systems, EDI, WMS, TMS, and other bolt-on software
- An entrepreneurial mindset with the ability to develop and foster a fast-paced and agile environment.
- Problem-solving and decision-making capabilities to meet the organization's developing needs and growth.
BENEFITS OF WORKING AT SPIRAL BINDING INCLUDE:
- Comprehensive benefits package including Medical, Dental, Vision, FSA, Disability/Life and a 401k Plan
- Generous paid time off program including vacation, sick days, personal days and holidays
- Great team culture
Please visit our website at www.spiralbinding.com/about-us for more information about us.
Spiral Binding provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.