Quality Assurance Document Control / Training Coordinator

Who we are
Watson-Marlow is an industry-leading technology organization dedicated to engineering fluid management solutions for the life science and process industries. We help our customers to supply critical products and services that range from fresh drinking water and therapeutic medicines to food products and paper. Through our solutions we help companies to be more efficient, sustainable and profitable. 

Role Summary
As a Quality Assurance Document Control Specialist, you will play a critical role in ensuring the accuracy, integrity, and compliance of all documents related to quality assurance processes within the organization.
You will be responsible for managing document control procedures, maintaining document databases, and facilitating document review and approval workflows. Your attention to detail and commitment to quality will contribute to the overall success of our quality management system.


As an integral part of our success, you will initially be focused on:
Document Management:
Develop and maintain document control procedures to ensure the accuracy, completeness, proper Good Documentation Practices (GDP) on manufacturing documents, and accessibility of all quality assurance documents.
Establish document numbering, naming conventions, and version control procedures to facilitate efficient document retrieval and tracking.
Organize and maintain document databases, repositories, and filing systems to ensure documents are stored securely and are easily retrievable.
Assist in the final inspection review & of production Batch Records ensuring accuracy & proper GDP.
Document Review and Approval:
Coordinate the review and approval process for all quality assurance documents, including standard operating procedures (SOPs), work instructions, forms, and templates.
Ensure all documents undergo appropriate review by subject matter experts and stakeholders and facilitate revisions and updates as necessary.
Monitor document approval status and track document change history to ensure compliance with regulatory requirements and internal quality standards.
Compliance and Audit Support:
Support compliance with regulatory requirements (e.g., FDA, ISO) and industry standards by ensuring all quality assurance documents are maintained in accordance with applicable regulations and guidelines.
Assist with document control activities during internal and external audits, including document retrieval, review, and documentation of audit findings and corrective actions.
Training and Communication:
Provide training and guidance to employees on document control procedures, including document creation, review, approval, and distribution processes.
Communicate changes to document control procedures and requirements to relevant stakeholders and ensure understanding and compliance across the organization.
Maintain training records for all colleagues and assist with training as needed. Collaborate with Department Leads & Engineers to develop & maintain the site training matrix & colleague’s training status.
Continuous Improvement:
Identify opportunities for process improvement within the document control system and quality management system (QMS) and recommend solutions to enhance efficiency, accuracy, and compliance.
Participate in cross-functional teams and initiatives aimed at improving overall quality and operational excellence within the organization.

What you will be doing
You as the successful candidate will establish and maintain document control procedures to ensure that quality-related documents, such as standard operating procedures (SOPs), work instructions, forms, specifications, and records, are properly created, reviewed, approved, distributed, and archived.
This involves organizing and cataloging documents, establishing naming conventions and version control, and ensuring that documents are easily accessible to authorized personnel.

You will coordinate the review and approval process for quality assurance documents, ensuring that all necessary stakeholders, including subject matter experts and management, review and approve documents according to established procedures.

You will track the status of document approvals and revisions and ensure that documents are updated as needed to reflect changes in processes, regulations, or standards.