Coordinator - Surgical

Description

Who we are:  

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in today’s evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. 

What you’ll do:  

• Schedules, coordinates, and re-schedules patient appointments using EMR, SIS and other electronic systems as needed. 

• Schedules surgeries, diagnostic tests, injections, and all other procedures for patients. 

• Coordinates medical clearances for surgical patients, including follow-up to obtain all test results and scans into EMR as instructed. 

• Queue and filter all open orders in EMR for assigned physicians and follows up to update status through completion in a timely manner. 

• Notifies Physician Assistant or other designated clinician when medical clearance and test results have been received. 

• Utilizes Phoenix to request and follow up on MRI prior authorization requests as needed. 

• Utilizes Teams shared trackers to request prior authorization and follow up on any Surgery, Injection or MRI as needed. 

• Verifies benefit information, obtains prior authorizations with insurance carriers. 

• Works in coordination with billing department to confirm insurance coverage. 

• Notifies Director, supervisor of any registration or insurance changes. 

• Screens and directs calls to/for physicians and other departments via messaging in EMR. 

• Answers patient questions regarding tests and procedures process. 

• Screens, delivers, and responds to faxed requests. 

• Assists to facilitate all forms for assigned physicians are completed. 

• Scans all documents into EMR as needed. 

• Updates and maintains physicians’ schedules. 

• Assists with Document Management including scanning, faxing etc. as needed. 

• Completes waivers, explanations, scheduling and pre-certifications for patient tests and/or procedures as required. 

• Assists with patient referrals to outside services such as physical therapy and rehabilitation. 

• Assists with any Registration/Check-out situations as needed. 

• Assists with scheduling coverage for other physicians upon request. 

• Complies with all HIPAA rules and regulations as instructed. 

• Follows ONS’ policies and procedures. 

• Performs other duties/projects as assigned.

Qualifications

Who you are: 

• High school diploma or equivalent. Associate degree or higher is preferred. 

• Ability to use computerized systems and experience with Electronic Medical Records systems, especially GE Centricity. 

• Minimum one-year experience in surgery or procedure scheduling in a medical practice.  

• Must have ability to work well under pressure and use sound judgment consistently. 

• Must possess strong verbal and written communications skills. 

• Must be highly organized and comfortable providing excellent internal and external customer service. 

What we offer:  

• Excellent growth and advancement opportunities  

• Dynamic environment  

• Access to a diverse network of practitioners  

• Broad infrastructure of tools and programs to enhance the employee experience     

• Competitive Compensation  

• Generous PTO   

• Benefits package: health, dental, vision, 401(k), etc.  

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).   

Salary : $24 - $30