Nurse Navigator

Description

Who we are:  

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in today’s evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. 

What you’ll do:  

Reporting to the Director of Nursing, the nurse navigator serves as an advocate and educator for patients, from diagnosis through end of active treatment. The Total Joint Replacement Navigator's primary function is to ensure the patient remains compliant with the treatment plan. Navigators achieve this goal by building relationships with patients and physicians, coordinating the plan of care, assisting with appointments, transportation needs, education, resource provision and/or representation within the multidisciplinary care environment. The Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross facility coverage and collaboration.  
 

• Provide expertise as a professional Registered Nurse with orthopedic clinical knowledge 
• Coordinate care as the single point of contact/resource for patients, staff and physicians  
• Provide nurse navigation services throughout the continuum of care for Total Joint Replacement Patients 
• Act as patient advocate and educator 
• Promote orthopedic evidence-based clinical practice 
• Acts as liaison between physicians, clinical coordinators, patients and families, and administrative staff. 
• Facilitates the joint replacement patient's progression from surgical booking, through pre-admission testing and medical clearance through day of surgery and tracks patient reported outcomes 90 days post-operative. 
• Ensure compliance with preoperative education and screening protocols. 
• Conduct initial navigator assessment, assess patients' support system, document potential barriers to treatment and/or discharge. 
• Meet with patients and families and ensure continued communication & feedback. Completes patient phone calls post op to enhance the patient experience and improve quality and safety of care for patients after surgery. 
• Collect, track, trend and analyze data to improve outcomes  
• Help to address quality of care concerns and implement quality improvement projects as it pertains to patients undergoing TJR when needed. 
• Demonstrates flexibility and ability to positively adapt to changing surgery schedule  
• Willing to learn and utilize necessary EMR, PRO and other software systems in daily activities to effectively manage TJR patients throughout the continuum of care. 
• Demonstrate best clinical practices and serve as a clinical resource for ASC staff 

Qualifications

Who you are: 

• Degree in Nursing required.  
• Current CT RN license, with minimum of 5 years of clinical experience-Ortho experience preferred. BLS required 
• Clinical experience of at least 5 years in a wide range of clinical areas including ambulatory orthopedic care. 
• Demonstrates strong interpersonal, communication and writing skills, with a high level of initiative and follow-up capacity. 
• Previous experience with patient satisfaction initiatives. 
• Demonstrates leadership and problem-solving skills. 
• Self-directed, organized and have acute attention to detail. 
• Ability to lead meetings and create a culture of transparency, teamwork, quality, rewards and recognition, and accountability. 
• Ability to collect, analyze and interpret clinical data, including surgical outcomes, and identifies opportunities for improvement. 
• Demonstrates experience interacting with community organizations. 
• Flexible, with a strong ability to adapt to change. 
• Experience /ability to learn computer systems required including web-based applications and some Microsoft Office applications, CARE database. 

What we offer:  

• Excellent growth and advancement opportunities  
• Dynamic environment  
• Access to a diverse network of practitioners  
• Broad infrastructure of tools and programs to enhance the employee experience     
• Competitive Compensation  
• Generous PTO   
• Benefits package: health, dental, vision, 401(k), etc.  

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).   

Salary : $45 - $56