What are the responsibilities and job description for the Home Delivery Manager position at Spirit Delivery?
One of the largest home delivery and distribution companies in the U.S. and is seeking an experienced Operations / Home Delivery Manager. The Manager position provides support to home delivery services for the designated market area as well as oversees the Contract Carrier teams. This role will also be the liaison between our company and our contracted partner, responsible for managing daily operations of contract carriers, and responsible for generating positive customer satisfaction.
Job Duties:
- Ensure the performance of customer contract requirements at service levels that exceed the customer's standards and metrics,
- Recruitment and retention of contract carriers
- Manage contracted driver scheduling, and maintain positive relationship with contract carriers
- Manage office staff.
- Routing
Qualifications / Requirements:
- Excellent written / verbal communication skills
- Leadership and motivational skills
- Must be willing to work flexible schedule
- MS Word, PP, Excel, Outlook proficiency
- Minimum of 2 years transportation/logistics management experience
- Excellent interpersonal skills, and problem-solving ability
- Knowledge of DOT regulations a plus
- Experience in managing a P&L
- Bilingual a plus
Job Type: Full-time
Expected hours: 10 per week
Benefits:
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Ability to Commute:
- Knoxville, TN 37932 (Required)
Ability to Relocate:
- Knoxville, TN 37932: Relocate before starting work (Required)
Work Location: In person
