What are the responsibilities and job description for the Home Delivery Supervisor position at Spirit Delivery?
One of the largest home delivery and distribution companies in the U.S. and is seeking an experienced Operations / Home Delivery Supervisor. The Supervisor position provides support to home delivery services for the designated market area as well as oversees the Contract Carrier teams. This role will also be the liaison between our company and our contracted partner, responsible for managing daily operations of contract carriers, and responsible for generating positive customer satisfaction.
Job Duties:
- Ensure the performance of customer contract requirements at service levels that exceed the customer's standards and metrics,
- Recruitment and retention of contract carriers
- Manage contracted driver scheduling, and maintain positive relationship with contract carriers
- Manage office staff.
- Routing
Qualifications / Requirements:
- Excellent written / verbal communication skills
- Leadership and motivational skills
- Must be willing to work flexible schedule
- MS Word, PP, Excel, Outlook proficiency
- Minimum of 2 years transportation/logistics management experience
- Excellent interpersonal skills, and problem-solving ability
- Knowledge of DOT regulations a plus
- Experience in managing a P&L
- Bilingual a plus
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising: 1 year (Preferred)
- Transportation management: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
