Administrative Assistant

Position Title: Administrative Assistant

Job Description:

Summary:
The Administrative Assistant plays a pivotal role in ensuring efficient office operations by undertaking a variety of administrative tasks, with a focus on insurance billing, phone communication, processing medical record requests, and managing supplies. This position requires strong organizational skills, attention to detail, and excellent communication abilities.

Job Responsibilities:

1. Insurance Billing:

• Prepare and process insurance claims and payment postings accurately and in a timely manner, with a primary focus on Medicaid and private insurance billing.
• Collaborate with the finance department and insurance providers to resolve claim discrepancies, denials, or rejections.
• Maintain updated records of all billing transactions and monitor outstanding balances and follow-ups.
• Verify insurance eligibility and benefits as needed.

2. Communication & Records Requests:

• Answer and direct phone calls, taking messages or forwarding calls as needed.
• Process medical record requests in accordance with HIPAA and organizational guidelines.
• Manage incoming and outgoing mail, including sorting, distributing, and handling deliveries.

3. Administrative Support & Supply Management:

• Perform general clerical duties such as data entry, filing, photocopying, and scanning documents.
• Order and maintain inventory of office supplies for staff and essential supplies for clients residing in the facility.
• Monitor supply levels regularly to ensure timely reordering and prevent shortages.
• Support other departments with administrative tasks as required.

Qualifications:

• Proven experience in insurance billing, with emphasis on Medicaid and private insurance claims.
• Proficient in billing software, Microsoft Office Suite, and QuickBooks.
• Excellent organizational and multitasking abilities.
• Strong interpersonal skills and a professional demeanor.
• Attention to detail and accuracy in handling financial and confidential data.
• Ability to work independently and collaboratively within a team.

Education and Experience:

• High school diploma or equivalent; additional certification in medical billing, accounting, or a related field is a plus.
• Prior experience in insurance billing, required
• Medical records processing, supply management, or office administration is preferred.

Working Conditions:
This role operates in a professional office environment. The Administrative Assistant may spend extended periods sitting and using a computer or engaged in administrative tasks.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $15 - $17