What are the responsibilities and job description for the Guest Services Agent position at Spirit of the Heavens?
Are you ready to turn stargazing into a star experience? At Spirit of the Heavens in Sedona, AZ, we don't just offer a job; we offer a journey among the stars. As our full-time Guest Services Agent, you'll be the guiding light for our guests, illuminating their nights with breathtaking views of the cosmos and unforgettable experiences. With us, you'll enjoy $19-$25 per hour, paid vacation time, and paid holidays. If you have a passion for astronomy and a knack for exceptional customer service, this is your chance to join our stellar team!
DISCOVER WHO WE ARE:
Nestled along the serene Oak Creek in beautiful Sedona, Arizona, Spirit of the Heavens is a nature resort dedicated to providing a tranquil haven for guests to unwind, rejuvenate, and reconnect with nature. Our mission is to create a sacred, nurturing, safe, and loving space where guests can explore their hearts and souls. With 4000 feet of creek frontage and 72 acres of private land, we pride ourselves on a strong team spirit and a collaborative environment. Every team member plays a crucial role in delivering exceptional service, making Spirit of the Heavens not just a workplace but a community where your contributions are truly valued!
A GLIMPSE INTO YOUR CELESTIAL DAY:
This is a full-time, hybrid role with a flexible schedule from opening to closing. While the position combines part-time stargazing with front desk tasks, we can accommodate a strictly night shift if preferred.
As our Guest Services Agent, your day will be a blend of hands-on stargazing and front desk activities. You'll greet guests with a warm welcome, assist them in setting up telescopes, and ensure their registrations and payments are processed smoothly. Balancing traditional front desk duties with stargazing, you'll manage guest interactions with professionalism while creating an unforgettable celestial experience. Each evening, you'll play a pivotal role in setting up and guiding guests through their stargazing journey, sharing your passion and knowledge of the night sky.
Your role will also involve handling sales transactions using our POS system and ensuring that each guest has a memorable experience. From assisting with telescope setups to offering insights into celestial events, your contribution will be key in making every night a magical adventure under the Sedona sky!
THE GUEST SERVICES AGENT WE NEED:
- High school diploma or equivalent
- Ability to work evenings
- Great customer service and interpersonal skills
- Strong organizational and time management skills
- Passionate about stargazing and enthusiastic about astronomy
- Friendly and professional
Education in hospitality or astronomy is a plus! Previous customer service experience is preferred, particularly in a hotel or resort setting.
READY FOR THE CHANCE TO SHINE BRIGHT?
Apply now and join a team where your passion for astronomy can shine. Our initial application process is quick and easy, and we can't wait to see how you'll light up the night with us!
Salary : $19 - $25