What are the responsibilities and job description for the Service Advisor position at Spitzer Autoworld?
Spitzer Motors in Mansfield is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed. *FREE Strayer University tuition. No cost/No debt college degree for YOU and your FAMILY*
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Medical/Dental/Vision
- Generous Paid Time Off
- 401K with a 5% Employer Match
- Strayer University at NO COST/NO DEBT DEGREE FOR YOU AND YOUR FAMILY All full-time employees are eligible for free tuition for college courses and Bachelor?s or Master?s Degrees through Spitzer and FIAT Chrysler Automobiles? Degrees@Work Program and Strayer University. At no cost to the employee!
- Flexible Work Schedule
- Paid Uniforms, Name Badges and Business Cards
- Voluntary Benefits, such as Life Insurance, and ST/LT Disability
- Company Paid Life Insurance
- HSA with Employer Contribution
- Employee Assistance Program
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
- Works with customers and technicians to identify required maintenance
- Performs road test of customer vehicles
- Advises customers of necessary/suggested services
- Offers additional services and repairs to customers
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
- Estimates cost of mechanical, electrical, or other repairs
- Enters itemized estimate on service order and explains estimate to customer
- Schedules appointments with customer
- Maintains CSI at or above designated standards
- Meets dealership?s standards for repair/order production
- Follows Safeguards rules and regulations
- Other related duties as assigned
