Now Hiring IT Technicians!

Spitzer, a recognized industry leader in designing and fabricating high-specification equipment, is currently seeking a IT Technician to join our team. The IT Technician reports to the Director of IT and is responsible for providing frontline IT support for the Spitzer companies. The IT Technician is responsible for being the initial point of contact for most IT issues, working with users to understand and document those issues and attempt to resolve these issues. If unable to resolve the issue, the IT Technician will escalate the ticket with proper documentation. An IT technician is also the hands and eyes of a facility and is generally expected to be at their assigned facility or facilities.

 

What Does a Week in the Life of the It Technician Look Like?

• Have a good customer service attitude and a willingness to help others
• Monitor helpdesk for incoming issues, and investigate, troubleshoot and solve said issues.
• Onboard and offboard users, including account mgmt. and computer setup / decommission.
• Keep IT documentation up to date as issues / situations change
• Monitor specific IT or Business systems for issues, such as email, spam filter, anti-virus when assigned such duties.
• Install network equipment such as switches, servers, cameras when needed. Configure as trained
• Trial new tools and software to help business and IT processes. 
• Assist with related special projects as required.
• Understand and follow all safety policies and procedures.
• Assist with any other duties as assigned.

 

Required Education and Experience:

• High School Diploma or GED equivalent.
• Good written and verbal communication skills.
• Good working knowledge of desktop operating systems such as Windows.
• Good working knowledge of desktop/laptop hardware and peripherals.
• Good working knowledge of desktop applications like MS Office, etc.
• Familiarity with an active directory domain.
• Familiarity of the basics TCP/IP networking.
• Familiarity with network, server and storage solutions.

 

What's it like to be a part of the Spitzer Family?

Spitzer is a fast-paced company that focuses on exceeding our customers’ expectations on every project. We believe we provide exceptional value through the quality of our work, our commitment to safety and by delivering products on schedule. You'll find a unique team of individuals who continue to push the boundaries of what is possible. A diverse team, a great culture, and a positive work environment are just some of the things that make working at Spitzer so rewarding.

 

What Kind of Employees Thrive at Spitzer?

Spitzer is a company with a diverse group of employees. Spitzer welcomes employees with all types of backgrounds, cultural and socio-economic backgrounds. If you are hardworking, honest, and dedicated, you will love working at Spitzer.

 

A True Culture

Spitzer is a company that believes in its core values and the drive of its people. These values, put into PRACTICE, form the foundation on which we perform our work and conduct ourselves. With a focus on longevity and employee success, Spitzer welcomes its employees to push the envelope and drive improvement across all aspects of the company. At Spitzer, you can unleash your potential!
 

Employee Driven Benefits

At Spitzer, we take pride in listening to what our employees want in benefits. We've come up with a unique set of employee benefits and designed them around our culture.

 

• Health Care Insurance (multiple plans to choose from!)
• Dental Benefit options
• 401k plan
• Disability Insurance
• Paid Time Off that begins accruing your first day of employment
• Eight paid company holidays
• Plenty of Overtime Opportunities! 
• Tuition Reimbursement Program
• Employee Discounts with LifeMart!
   

Skills (to Pay the Bills)

Here's a list of a few competencies that the IT Technician at Spitzer should have…

• Demonstrates independent judgment and well-developed emotional intelligence.
• Possesses strong organizational skills; able to prioritize tasks.
• Ability to develop productive working relationships with personnel at all levels of the organization.
• Handles confidential information appropriately; uses tact and diplomacy.
• Demonstrates excellent attention to detail and a customer-service mindset.
• Possesses proactive problem-solving skills; suggests solutions.
• Is committed to superior performance; meets deadlines.
• Handles pressure and works well in a fast-paced environment.
• Ability to work in a dynamic, fast-paced environment, where change happens often and without prior notice. 
• A self-disciplined person with precise accuracy for details.

 

 

Oh, and $alary

Of course, we didn't forget salary… Spitzer offers competitive pay depending on education, certifications, and experience.

 

Work Schedule 

The IT Technician will work Monday-Friday 7:30 AM-4:30 PM. Spitzer currently runs two shifts, Monday through Friday with overtime on weekend work as needed. Late afternoon/evening/weekend hours may be required as needed. Work schedules may change to accommodate production needs.

 

Application Process

If this sounds like a great opportunity to you, visit our website to apply to complete Online Application.

 

We look forward to hearing from you!