Showroom Admin Assistant

Splash Galleries is seeking a highly organized and detail-oriented Administrative Assistant to join our Decorative Plumbing and Hardware Showroom. This role is vital to our operations, providing essential support in managing administrative tasks and ensuring smooth day-to-day functionality. The ideal candidate is proactive, customer-focused, and thrives in a fast-paced environment.

Key Responsibilities:

• Service and Warranty Requests: Manage customer service and warranty-related inquiries, ensuring prompt and efficient resolution.
• Order Entry and Purchasing: Accurately enter orders and oversee purchasing tasks, including tracking shipments and maintaining relationships with suppliers.
• Invoice Preparation: Prepare and organize invoices for clients, ensuring accuracy and timely delivery.
• File and Document Management: Maintain organized physical and digital files for client projects, including product specifications, and communication records.
• Showroom Inventory and Display Management: Assist in tracking inventory levels for showroom samples and office supplies, ordering replacements as needed. Coordinate with the sales and design team to ensure the correct product samples are available for client presentations. Organize and track vendor catalogs and samples, keeping them up to date and easily accessible for the sales team.
• General Administrative Support: Answer and direct phone calls, greet showroom visitors, and handle general inquiries. Assist with scheduling appointments and managing the showroom calendar. Support the showroom manager and sales team with administrative tasks as needed. This includes maintaining stock levels of snacks, beverages, and coffee, and ensuring the kitchen area and bathroom remain clean for customers at all times.
• Customer Interaction: Provide courteous and professional communication with clients, addressing inquiries and assisting with showroom-related needs.

Qualifications:

• Proven experience in an administrative or similar role, preferably in a retail or showroom environment.
• Strong organizational and multitasking skills, with keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and collaboratively in a team setting.

What We Offer:

• Competitive salary based on experience.
• Opportunities for growth and professional development.
• A collaborative and supportive work environment.