What are the responsibilities and job description for the Food & Beverage Attendant position at Splash Lagoon Indoor Water Park?
SUMMARY
Food and Beverage Attendants are responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks:
- Communicates with guests to take food and beverage orders.
- Prepares guests’ food and beverage orders.
- Provides outstanding customer service and engages in suggestive selling.
- Assists in inventory receiving and stocking.
- Performs cash-handling functions.
- Ensures the food and beverage area adheres to the highest standards of cleanliness, presentation, and service.
- All other duties as assigned.
QUALIFICATIONS
- Ability to properly and safely operate equipment used.
- Must be 16 years of age or older.
- Demonstrated ability to work independently.
- Ability to communicate effectively with public, guests and staff members.
- Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public.
PHYSICAL DEMANDS
- Ability to stand for long periods of time.
- Ability to bend, squat, kneel, reach, stretch, and climb without any difficulty.
- Ability to effectively work at different heights.
- Works in tiring or uncomfortable positions or situations for long periods of time.
WORK ENVIRONMENT
- Able to work in team environment as a team member and as team leader.
- Must work in environmental conditions that include, but not limited to: wet and humid environments, indoor environmental conditions with up to 90% humidity and temperatures ranging from 70F to 120 F., and possible exposure to chemicals, fumes, dirt, odors, waste, and dust.
- Uniformed position.
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