What are the responsibilities and job description for the Customer Service and Event Sales Representative position at Splash?
Customer Service and Event Sales Representative
On-site position available
About Us:
We are dedicated to providing exceptional products and services to our customers. We’re looking for a **Customer Service and Event Sales Representative** who enjoys helping people, resolving issues, and actively participating in sales events. If you thrive in a dynamic environment and love delivering excellent customer service, we want you on our team!
Job Overview:
As a Customer Service and Event Sales Representative, you will be the face of Splash at various sales events and in-store interactions. You’ll engage with customers, answer questions, provide product details, and assist with purchases. You will also support our sales efforts by helping to drive event participation and achieve sales goals, while ensuring every customer has a positive experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner, both in-store and at sales events.
- Answer customer questions, provide product information, and guide them through the purchasing process.
- Actively participate in event sales by promoting products, encouraging purchases, and helping customers find what they need.
- Handle customer complaints with empathy and resolve issues quickly to ensure satisfaction.
- Process transactions accurately and efficiently, whether in person, at events, or through other communication channels.
- Assist in managing event setups and logistics, ensuring a smooth and welcoming environment for customers.
- Collaborate with team members to achieve event sales targets and enhance the customer experience.
- Maintain a clean, organized, and inviting space at all times during events and in-store.
- Ensure all customer concerns and feedback are addressed in a timely and professional manner.
Qualifications:
- No previous experience required, though customer service or sales experience is a plus.
- Strong interpersonal and communication skills with a positive and approachable attitude.
- Ability to thrive in fast-paced, high-energy environments such as sales events.
- Basic math skills for handling transactions and processing payments.
- Ability to work both independently and as part of a team to meet sales and customer service goals.
- High school diploma or equivalent; additional education or training is a plus.
Benefits:
- Competitive pay with potential for performance-based bonuses from event sales.
- Health benefits package, including medical, dental, and vision coverage.
- Ongoing training and development to help you grow your skills and advance in your career.
- Opportunities to network with top professionals in the industry and participate in exciting sales events.
How to Apply:
If you're passionate about customer service, enjoy engaging with customers, and want to be a key part of our event sales efforts, we’d love to hear from you! Submit your application today to join our team and make a positive impact at our sales events and in every customer interaction.
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
Benefits:
- Dental insurance
- Health insurance
Schedule:
- Day shift
Ability to Relocate:
- Myrtle Beach, SC 29572: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $43,000
