What are the responsibilities and job description for the Inside Sales Representative - Remote position at Splunk?
Title Inside Sales Representative
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
What You Will Be Doing
Build a Dazzling Customer Experience Through Account Intimacy to Accelerate Adoption
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that Nice. To. Have.
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
What You Will Be Doing
Build a Dazzling Customer Experience Through Account Intimacy to Accelerate Adoption
- Craft an account specific, all-inclusive engagement & communications strategy that proactively improves customer experience
- Dazzle customers! Be their trusted advisor for onboarding, license keys & support ticket management
- Conduct 30 outbound calls a day to prospect & customer accounts to; identify, qualify & progress Opportunities and Meetings
- Like to be creative? Use ABM tactics to identify new contacts & craft a personalized campaign to build pipeline with a high conversion rate
- Progress stale deals
- Run & close small deals full cycle
- Act as another set of hands on larger deals if needed
- 2 Years of demonstrated ability in a customer engaging role i.e. Sales, Account Management or Customer Success
- Located near one of our fun locations & have the ability to commute to our Splunk office 1-3x per quarter. This role does not offer relocation assistance
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that Nice. To. Have.
- Knowledgeable of the customer buying process and experience deploying the core concepts of Land, Expand, Adopt, and Renew to drive revenue at previous organizations.
- Demonstrated adaptability to changing situations and priorities, thriving in an evolving and dynamic sales landscape.
- Curiosity and a passion for continuous learning, demonstrating a proactive approach to acquiring knowledge about products, industry, and customer needs.
- Coachable demeanor; willing to learn and implement new sales techniques.
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
