What are the responsibilities and job description for the Desk Clerk position at SPM, LLC?
Desk Clerk - Harborside Commons
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.
As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.
Job Requirements
At SPM, our employees are just as important to us as our residents. That’s why we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off.
Here are just a few of the benefits SPM offers:
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.
As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.
Job Requirements
- Provide excellent customer service and maintain open lines of communication among management, staff and residents.
- Respect the privacy and confidentiality of residents, fellow staff members and visitors.
- Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
- Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager.
- Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner.
- Answer all phone calls to the community in a professional manner.
- Record necessary information in the Front Desk Log.
- Sign in all packages delivered to the building per community procedures.
- Observe relevant safety rules as required.
- Must be a strong and effective communicator with high level written and verbal communication skills.
- Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented.
- Must be able to work independently and as a team member with a helpful attitude.
- Excellent ability to multi-task.
At SPM, our employees are just as important to us as our residents. That’s why we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off.
Here are just a few of the benefits SPM offers:
- Medical, Dental & Vision Insurance
- Voluntary Paid Life & Disability Insurance
- Holidays and Paid Time Off for Personal, Sick and Vacation Time
- 401(k) Retirement Plan with Employer Match
- Immediate Pay (integrates with payroll and enables you to transfer your earned wages in-between paychecks when you need it most)
- Employee Assistance Program
- Health and Wellness Program