Human Resources

Job Description

Job Title : Human Resources

Department : Administration

Reports To : General Manager

FLSA Status : Non-Exempt

Job Summary :

Spokane Club is a membership-based organization, and member happiness is a primary goal of all staff. The Human Resources Generalist plays a crucial role in ensuring that members and guests have positive experiences through the selection and training of employees to support the organization's efforts. This position is responsible for all the club's human resource activities including recruitment, onboarding, compensation, benefits administration, regulatory compliance, performance management, employee relations, policy development and implementation, training, record-keeping, and employee services. This is a department of one.

Part of job performance requires a positive attitude and a real commitment to competence, job knowledge, pride, professional appearance, courtesy, and excellence in customer service. Issues are to be addressed with an attitude of cooperation and problems resolved professionally.

Job Responsibilities :

• Manage full employment lifecycle including recruiting, onboarding, training and termination.
• Manage compensation and benefits administration.
• Be primary point of contact with third-party benefits providers for benefits, workers compensation, and 401k.
• Lead annual benefits open enrollment program.
• Create and update accurate job descriptions.
• Develop, maintain and ensure consistent application of policies and procedures.
• Respond to unemployment claims and all requests for employment verification.
• Perform investigations as needed regarding charges of harassment, discrimination, and other matters. Act as a confidential resource for both management and employees in conflict resolution and problem solving.
• Manage the club's human resources information system. Maintain and update personnel data. Oversee employee records management and the analysis, maintenance, and communication of records.
• Develop forms and create reports, as needed.

Benefits

Full-time employees and, optionally for additional cost, their families are able to enroll for coverage by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan after one year.

Full-time employees will also accrue vacation based on hours work to a maximum of ten days per year and six paid holidays throughout the calendar year.

Qualifications :

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. This job description in no way states or implies that these are the only duties performed by the Human Resources Coordinator. S / He is required to follow any other instructions and to perform other duties as required by the General Manager.