Storytime Specialist

Position Description: With a limited degree of supervision and working within established procedures, this position works with Public Services Managers and the Mobile Services Supervisor to provide storytimes and related services to licensed childcare facilities and in-home childcares in Spokane County. Position Responsibilities: Plans, prepares, and delivers storytimes to groups of children and childcare providers. Serves as the Districts liaison with childcare facilities and staff. Models best early literacy practices to childcare staff and children. Promotes library services to childcare staff and children. Enforces the Code of Conduct in District facilities. Work to resolve internal and external customer issues effectively and with a customer-first mentality; refer to other departments or staff as necessary. When not engaged in the above, this position: In addition, this position may: Performs other duties as needed or as directed. Qualifications: Knowledge, Skills and Abilities: Knowledge of: -

• Alphabetic, numeric and/or alphanumeric order
• Childhood development
• Principles of intellectual freedom and open access
• Microsoft Office and other software applications
• Literature with a youth focus
• Library services and resources
• Dewey Decimal system of classification

Ability to: -

• Analyze and use reasoning to logically solve problems and contribute to the solution of problems related to library services
• Communicate effectively with staff and customers
• Work with and troubleshoot office machines, such as copiers
• Use initiative, problem-solving skills, and sound judgement
• Travel to a variety of locations to perform work and/or attend work-related meetings and trainings
• Speak publicly in order to execute District programs and represent the District to community groups
• Model behavior for high levels of service
• Maintain confidentiality of customer information
• Interpret, apply, and support system wide policies, procedures, and services
• Interact in a professional and respectful manner with staff and customers, demonstrating positive customer service behaviors
• Follow directions and work quickly and accurately to meet deadlines
• Exercise interpersonal sensitivity while working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds
• Establish and maintain positive team relationships

Work Environment/Physical Demands:

Work Environment

Work is performed in a library, childcare or mobile library environment which does not include running water or other personal use facilities. This position may drive large Mobile Service vehicles year-round. An individual performing the duties of this position may be required to work both indoors and outdoors in a variety of weather conditions.

Physical Demands

An individual performing the duties in this position may be required to stand, walk, stoop, kneel, reach, bend, and/or crouch; lift, carry and/or grasp up to 40 pounds and/or push and/or pull objects weighing up to 200 pounds on a wheeled cart or hand truck.

Psychological Demands

Make decisions, learn new tasks, remember processes, maintain focus performing repetitive duties, communicate with customers and other staff, interact with or witness interactions with individuals who may be angry, hostile, experiencing mental and/or physical health issues.

Work Hours

While the District will make a good faith effort to maintain regular, predictable schedules, employees are expected to be available to work a variety of hours; working hours are subject to change and employees are scheduled according to the needs of the District which may include days, evenings, and weekends.

Remote Work

Not eligible for remote work

Special Requirements: Background and driver license check




Job Advertisement: Benefits & Leave

• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
  
• Washington State PERS retirement
  
• Deferred compensation plans available
• Employer-paid Dental, Vision, Life and LTD for the employee
  • Dependent coverage available at employee expense
• Medical coverage available