Medical Assistant

About us

Spokane Digestive Disease Center, P.S. is a growing business in Spokane, WA. We are seeking a Medical Assistant to join our team. Founded in 1978, our practice is an independent, physician-owned practice limited to gastroenterology and endoscopic procedures. The main clinic and ambulatory surgery center are located in the Sacred Heart Doctor’s Building. We are an independent practice not associated with Providence or MultiCare.

Summary:

This position is responsible for providing a wide range of administrative and clinical support while coordinating and facilitating the smooth and efficient flow of patients through the practice. This position often serves as the first point of contact for patients. As such, this person must have the knowledge and skill to deal with people on all levels and handle a multitude of diverse assignments. Together with other medical assistants, provides support to the Providers; this includes but is not limited to patient preparation in exam rooms, setting up Tele-Health appointments, prescription refills and prior authorizations, triage, maintaining exam rooms, assisting with provider orders, documentation in medical records, and other duties assigned.

Minimum qualifications:

· Washington State Medical Assistant-Certified (MA-C).

· A minimum of one year of prior outpatient medical assistant experience is preferred.

· BLS certification.

· Solid understanding of medical terminology, procedures, and healthcare practices.

· Strong attention to detail and accuracy in maintaining medical records.

· Ability to multitask, prioritize, and work efficiently in a fast-paced medical environment.

· Acceptable references from former employers.

· Requires extensive mobility (walking, standing, bending, pushing, and pulling.)

· Emotional demands: Demonstrate emotional stability by being able to function appropriately and effectively in dealing with critical, unexpected, or stressful situations.

· Proficient in the use of Microsoft Word, Microsoft Excel and electronic medical records

Duties and Responsibilities:

· Maintains patient medical records, updating patient medical history and current status including vital signs, medical treatments and medication provided.

· Prepares for patient visits. Reviews the patient file, including requests for labs, referrals and correspondence. Verifies and ensures necessary reports are present. Provides updates to Provider team as needed.

· Collaborates with Providers to ensure efficiency of schedules and continuity of care. Discusses patients scheduled for the day including pre-visit prep.

· Prepares and maintains patient exam rooms, ensuring that appropriate supplies are in the room and that necessary equipment is present and sterilized.

· Prepares patient for examinations, explaining medical treatment procedures as needed.

· Provides limited education and/or coaching for patients within scope. This includes discharge information and/or responding to follow-up questions. Instructs patients about medication and possible allergic reactions.

· Responds to patients’ questions and concerns in person and via electronic exchange. If the question is outside of scope, directs inquiries to appropriate person.

· Assists physician during examinations, procedures, treatments, and minor office surgeries.

· Anticipates Providers’ needs and manages Providers’ requests.

· Collects and prepares laboratory specimens. Completes screenings. Collects and reviews patient data per protocol. Follows up on test results as directed by healthcare Providers. Documents specimens collected and results in electronic medical record (EMR).

· Prepares and administers medication as directed by a physician.

· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.

· Performs other duties as assigned.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Critical & Intensive Care
• Gastroenterology
• Medical-Surgical
• Perioperative Care

Schedule:

• 5x8
• Day shift
• Monday to Friday

Work Location: In person

Salary : $20 - $28