Retail Salesperson

Job Summary

The Lead Retail Associate is responsible for ensuring and providing excellent customer service, monitoring daily operations, delegating tasks to staff, planning daily activities, supervising food orders and/or services, maintaining adequate stock inventory, and ordering as needed.

Key Responsibilities:

• Conducts sales transactions quickly and accurately.
• Stocks and merchandises as instructed by management.
• Accomplishes shift changes by documenting unit inventory counts of tobacco products and cash register counts at the beginning and end of every shift.
• Proficient in using the handheld device for scanning invoices, fetching and sending invoices, and conducting the End of Year inventory process.
• Verifies identification and completes documents for all Tribal and Inter-Tribal discounts.
• Manages store inventory including completing orders, tracking, and ensuring appropriate levels are maintained for both fuel operations and store merchandise.
• Ensures that all staff are current and up-to-date with safety certifications and training, i.e., UST Training, First Aid, Counterfeit money, etc.
• Records, documents, and reconciles daily, weekly, and monthly store and fuel sales.
• Performs monthly/yearly inventories of supplies, stock, and merchandise.
• Tracks and maintains all crew access codes/standards, i.e., safe codes, POS codes, POS overages/shortages, safe counts, cleaning checklist, In-House Account Processes, etc.
• Sorts and redeems customer coupons for reimbursement.
• Manages product storage, maintenance, and rotation activities to avoid any damage or spoilage.
• Assists in preparation of inventory and sales budgets.
• Assists in interviewing, hiring, and training associates.
• Trains and develops staff in daily operations of the convenience store and gas station, as well as on company policies, sales guidelines, portion control, and safe food handling practices.
• Ensures employees follow company policies and store rules.
• Coordinates with employees to operate the Deli store to achieve sales goals.
• Develops sales promotion programs to attract more customers.
• Monitors and maintains stock inventory levels to avoid over and under stock problems.

Requirements:

• Two years of cash handling experience.
• Must be able to obtain an Underground Storage Tank Class C Certification within 14 days of employment, as required.
• Must possess or obtain a valid food handlers' card, as required.
• Proficiency with Microsoft Office programs such as Excel and Word.
• Self-motivated and able to work independently without direct supervision.
• Excellent interpersonal and team-building skills.
• Ability to work flexible shifts (all days of the week) and hours, holidays, and special events.
• Ability to follow all safety guidelines and be familiar with and follow all Tribal, Federal, and applicable Washington State laws in regard to food service sales and handling of food products in regard to food allergies, gluten safe and cross contamination as well as laws pertaining to convenience store operations.