COMMUNICATION SPECIALIST

VACANCY ANN#: STOI- 25-028
TITLE: COMMUNICATION SPECIALIST
DEPARTMENT: SPOKANE TRIBAL POLICE DEPARTMENT
SUPERVISOR: CHIEF OF POLICE
LOCATION: WELLPINIT, WA
STATUS: NON-EXEMPT, FULL-TIME
RATE OF PAY: $20.50 - $21.50 PER HR
OPENING DATE: MARCH 17, 2025
CLOSING DATE: MARCH 31, 2025

INTRODUCTION:

Under the general supervision of the Lead Dispatch / Communications Specialist, Communication specialist duties include but are not limited to: Responsible for the handling of all incoming communications via telephone, radio, and in person. Communication specialists are also responsible for recording and documenting such communications. Communications Specialist are responsible for the maintenance of records and various legal documents as well as the performance of various clerical duties. Duties may include the compilation of statistics, creation of reports, reporting, filing, and indexing. Work involves the use of standard office equipment, including radio, audio video, and multiple computer terminals.

MAJOR DUTIES AND RESPONSIBILITIES:

• The incumbent must be able to carry out instructions.
• Interpret a variety of instructions in written, oral, picture, or schedule form; understand, interpret and apply laws, rules, or regulations to specific situations.
• Prepare routine correspondence; prepare accurate documentation; compile and prepare reports.
• Respond to inquiries from the public and/or officials; communicate effectively.
• Maintain records according to established procedures and policies
• Handle sensitive or technical inquiries from contacts with officials and general public.
• Operate a two-way radio to receive and transmit messages.
• Receives and transmits emergency and non-emergency calls and logs all phone calls and radio transmissions into software system
• Dispatch and direct emergency personnel consider call priority, availability and the number and types of personnel needed
• Coordinates police business with other departments and jurisdictions when needed
• Solicit informational responses, coordinate and communicate responses and monitor on-going activities as received.
• Upload and enter court documents into the Spillman Technologies system.
• Assist in providing on-the-job training for new Operators and other departmental personnel designated for training.
• Exercise discretion in a manner consistent with Departmental Policy, Procedures orders, and directives and Information Privacy.
• Understand and operate within judicial processes and jurisdictional limitations.
• Develop and maintain effective working relationships with in-house staff as well as other jurisdictions including state, federal and tribal.
• Monitor security cameras for other businesses and or schools.

Perform all duties in a professional and safe manner.

MOTOR VEHICLE PLATING:

• Processes all new and used vehicles for registration for the Spokane Tribe of Indians Motor Vehicle Plating Department.
• Verifies all documents from any and/or all lien holders and ensures all documents are complete, accurate, and original before issuing tribal plates.

• Knowledge of STOI motor vehicle requirements. Chapter 25 Law and Order Code
• Cash handling and receiving with accuracy and accountability

KNOWLEDGE AND SKILLS REQUIRED FOR POSITION:

• Must have a working knowledge of the layout of the Spokane Indian Reservation
• Good spoken and written English; basic knowledge of (or trainable in) radio procedures; basic knowledge of (or trainable in) departmental policies, practices and standard operating procedures; knowledge and utilization of appropriate resources and the willingness to initiate use of available resources.
• Have knowledge of Crime Reporting Information System (CRIS), Spillman CAD reporting system or similar systems,
• Knowledge of Privacy Act for the purpose of confidentiality.
• Ability to perform under pressure
• Attention to detail.
• Ability to multitask.
• Computer Experience (Word, Excel, Programs)

MINIMUM QUALIFICATIONS:
High school diploma or GED
Valid drivers license.
Must be able to effectively speak and write/type clearly in English.
Must be able to hear normal spoken conversational speech and phone conversation.
Must have computer experience.
Must be able to see clearly at close distance and on computer monitors.
Must be able to multi-task and work effectively under pressure.
Must pass a pre-employment drug screen test and random drug testing thereafter.

OTHER:
Willingness to work rotational shifts.
Willingness to attend all additional training as required by the position.
Incumbent must pass required training and then be subject to probationary period. This training may require travel out of the area for up to two weeks.
Must be free of any domestic violence or felony convictions.
Must be free of any misdemeanor convictions for the past 5 years.
Must have a telephone for on-call status.

*Indian Preference Applies Indian Preference grants preference to any enrolled member of a federally recognized tribe.

*Safety Sensitive Background Requires a higher standard of performance and behavior.

Confirmation receipt of on-line application submission and interview status will be sent to all applicants e-mail address used when applying. Applicants are responsible to regularly monitor their e-mail for interview notifications.

Contact: Sabrina McCoy or Kammi Rosenbaum

(509) 458-6583 or (509) 458-6527

E-mail: hrfrontdesk@spokanetribe.com

Applications Must Be Received In The Human Resources Department No Later Than 4:30 p.m. on the Closing Date

The Spokane Tribe Reserves The Right To Hire According To Its Indian Preference Policy

Applicants May be Subject To A Pre-Employment Drug Test Positions With The Spokane Tribe Law Enforcement Positions Are Subject To A One Year Probationary Period