What are the responsibilities and job description for the Busser / Food Runner position at Spooky Nook Sports?
The Busser / Food Runner is responsible for providing outstanding customer service when delivering food to guest tables and clearing the table after the meal is complete. This position is also responsible for setting table top before and during meal services.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy :
Free individual membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
35% off all Nook apparel
Free child watch (3 hour increments)
Discounts on birthday parties, personal training, event space rental, and more!
Discounts at participating local restaurants and businesses
Essential Job Functions
Serve all guests water and bread in a professional and courteous manner
Clear table during and after meal service
Assist host(ess) to ensure all menus and silverware are prepared for service
Effectively communicate guest needs to servers as needed
Clean restaurant space including tabletop, floors, and other exposed surfaces
Ensure condiments are properly stocked at tables and presented professionally
Help servers run food to tables when needed
Carry bus trays to the kitchen for washing and assist with washing as needed
Adjust table set-up as needed to accommodate large parties
All other duties as assigned
Basic Qualifications
18 years of age or older
Dependable transportation to and from work
Language skills : Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and / or holidays as needed
Authorized to work in the United States
Preferred Qualifications
Highly dependable with a history of consistent attendance and punctuality
Guest-focused / service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects / duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity : Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Demeanor to remain calm in tense or stressful situations
Previous experience in a restaurant role is a plus
Working Conditions
Work environment : Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member will primarily work in a kitchen environment with fluctuating temperatures that can become hot, humid and / or wet, especially in the dish room areas.
Physical requirements : While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements : The team member will be required to lift, push, pull, lower and / or move up to 10 lbs regularly, and up to 50 lbs occasionally.
Noise Level : The noise level in this environment is typically moderate to loud.
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