What are the responsibilities and job description for the Events and Meetings Coordinator position at Spooky Nook Sports?
Job Details
Description
The Events and Meetings Coordinator is responsible for developing social and corporate catering business for the complex through active solicitation of identified target segments and accounts. Works with complex sales team to maximize revenue and utilization of meeting and event space.
This position reports to the Director of Sales and works closely with all sales team members.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a full-time team member of the Nook, you will enjoy:
Description
The Events and Meetings Coordinator is responsible for developing social and corporate catering business for the complex through active solicitation of identified target segments and accounts. Works with complex sales team to maximize revenue and utilization of meeting and event space.
This position reports to the Director of Sales and works closely with all sales team members.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a full-time team member of the Nook, you will enjoy:
- Free family membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
- Affordable and comprehensive Medical, Dental, and Vision benefits
- Competitive PTO package
- Paid holidays
- 401k program
- 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
- 35% discount on all Nook apparel
- Free child care (3-hour increments)
- Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
- Local business discounts
- Exceed catering revenue sales goals by achieving established solicitation expectations, sales calls, and site visits
- Solicit social and corporate catering business (weddings, local/regional banquets, corporate banquets or meetings with 15 or less guestrooms per night)
- Maximize event space to meet revenue objectives
- Conduct presentations to event planners and planning committees for the purposes of developing a booking
- Attend wedding shows and trade shows when appropriate; evaluate, select and prepare strategic objectives for trade show participation and execution
- Develop and maintain a well-informed, working knowledge of competing catering venues in the area
- Responsible for contract execution within established guidelines
- Responsible for detailing and BEO/Group Resume creation of all contracted events
- Create room diagrams for events and order linen
- Coordinate and communicate internal and external event details both verbally and in writing to client and internal operations teams
- Communicate effectively within key departments – Chef, F&B, Banquets, Hotel, Guest Services, Facility Operations
- Flexibility to shift schedule for greeting/visibility at events
- Coordinate hotel rooming list follow-up including email communication, phone follow-up, and scheduling client meetings as needed
- Entering rooming lists into hotel system, update changes and send invoices accordingly
- Work with outside vendors to ensure client needs are met
- Finalize event billing procedures with a keen attention to detail
- Attend weekly BEO and Forecast meetings
- All other duties as assigned
- Must be 18 years of age or older
- Must have dependable transportation to and from work
- Must have valid Driver’s License
- Ability to read, speak, and understand the English language
- Associates degree or equivalent preferred or equivalent combination of education and experience
- Must have hospitality and/or hotel experience
- A positive and friendly attitude towards guest, customers, and fellow employees
- Must have high level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry
- Must be extremely detailed with outstanding communication skills
- Ability to work with minimal supervision
- Capability to multi-task and manage planning of multiple events at once
- Previous experience working with BEO’s
- Outstanding demonstration in meeting strict deadlines
- Ability to handle tense or stressful situations
- High level of computer knowledge including all Microsoft Office programs, and event management software
- Flexible schedule including evenings, weekends, and holidays
- Physical requirements necessary include walking, standing, bending, and lifting, sitting for long periods of time while typing on a computer
- Must be able to lift a minimum of 35 pounds
