What are the responsibilities and job description for the Lien Specialist position at SPOONER?
Job Details
Description
Are you a team focused, high-energy, engaging individual? Do you feel comfortable with being a core team member and ensuring an exceptional experience for team members and other stakeholders? Do you want to do your part to elevate the physical therapy profession? Do you want to learn from the best in the industry?
At Spooner, Arizona's largest physical therapy private practice, we are most proud of our culture of excellence that is founded on our core values. Spooner has been helping our communities achieve health through movement for over 30 years, and we continue to grow in size and expertise every year. If you are looking to join a company where you can build a career, Spooner is the place for you.
Healthcare & Benefits
Spooner’s award-winning healthcare and benefits plan is dedicated to ensuring our employees have access to health care and receive the right care, at the right time with the right provider. Spooner employees enjoy no cost expert physical therapy, hand therapy and access to a direct primary care team dedicated to keeping our team healthy.
- Student loan repayment program
- $500 individual and $1,000 family deductibles
- Low premiums
- A dedicated direct primary care medical team for Spooner employees
- Dental, vision, life, and other voluntary insurances
- Paid time off and holiday pay
- Generous continuing education funds
- 401(k) matching
- Employee Assistance Program
- Many other benefits to help keep you happy and healthy
What You'll be Doing
- Review status of patient accounts to identify and resolve billing and processing problems in a timely manner.
- Resolve edits related to coding; Obtain and review relevant documentation and ensure documentation supports services billed.
- Review account ledgers for accuracy and completeness and obtain any missing information.
- Review and analyzing claim denials in order to perform the appropriate resolution, rebilling, and/or appeals steps.
- Receive insurance or law office correspondence, such Explanation of Benefits (EOB) or other request for info and researches appropriate claims steps, such as first or second appeal.
- Communicate daily with insurance carriers, adjustors and attorney offices to track and check status of cases and open liability claims.
- Review and analyze settlement offers and negotiate with law offices when necessary.
- Prepare an analytical summary report identifying areas of concern by dollar amount, volume and accounts settled.
- Prioritize scheduling of incoming personal injury referrals and high-level communication with referring entities.
- Post settlement payments received from law firms or third-party liability carriers.
- Track improvement of targeted denials once process or system edits have developed to reduce/prevent future denials.
- Communicate with clients, attorneys and patients (as needed).
What You Can Expect
- A team environment that fosters continuous learning and fun
- A 6-month onboarding program
What You Bring to the Role
- Excellent communication skills with emphasis on customer service.
- Computer and data- entry proficient.
- A background in legal/liability services preferred.
- Basic level of skills with Microsoft Word, Excel and the ability to use other computer software.
- Team-oriented.
- Problem solving skills.
- Goal driven.
- Attention to detail.
About Spooner
Spooner is a place for professionals with a growth mindset who want to push themselves to achieve excellence. Spooner began with a vision of disrupting the status quo of healthcare, and to accelerate the use of physical and occupational therapists as primary care, musculoskeletal experts. Spooner continues to grow in the greater-Phoenix area and has recently entered the Dallas-Fort Worth market. If you are interested in joining us on our journey of growth, collaboration, and disruption, you won’t be disappointed!
This is not your common workplace. Fun and excellence go hand and hand at Spooner, and we provide ample opportunities to achieve both. Our commitment to continuous learning is evident in our culture-first environment, and we are always looking for team members to strengthen and cultivate it!
We promise to help you achieve excellence. We will help you become a leader. We will help you accelerate your career.
@SADMIN
Salary : $21 - $24
