Insurance Verification Specialist

At Spoonwood Dental Partners, we believe in creating exceptional experiences for our patients—starting with insurance verification. As an Insurance Verification Specialist, you’ll play a vital role in ensuring patients have clarity on their insurance benefits, helping them plan for their dental care with confidence. If you're passionate about accuracy, customer service, and making a difference behind the scenes, we’d love to meet you!

Why Join Us?

• Be part of a dynamic team serving the Monadnock region



• Thrive in a patient-centered environment where every detail matters



• Enjoy opportunities for growth with comprehensive on-the-job training

  
  

Your Role:

We are seeking a full-time Insurance Verification Specialist to join our growing practice. In this role, you'll ensure seamless insurance verification processes, empowering our front office team to deliver outstanding care. If you're detail-oriented and ready to make an impact, this is the opportunity for you!

Key Responsibilities:

• Verify dental insurance benefits across all Spoonwood Dental Partners locations (Keene & Peterborough)



• Confirm patient eligibility and benefits using insurance portals and direct outreach to insurance providers


• Prepare accurate insurance estimates for patients scheduled two weeks in advance


• Track coverage for cleanings, exams, X-rays, and other treatments


• Input verified benefits and coverage amounts into patient records


• Manage same-day insurance verification requests to support patient care


• Collaborate with the front office team to resolve insurance-related questions



• Maintain compliance by completing HIPAA, OSHA, and Cybersecurity training annually

Team Collaboration:

• Assist team members with special projects as assigned by the Regional Manager during downtime

  
  

What You’ll Bring:

• Experience: 1 year in dental insurance verification preferred (on-the-job training provided)



• Skills: Proficiency in Microsoft Office and strong computer skills



• Mindset: Detail-oriented with excellent problem-solving abilities

  
  

Physical Requirements:

• Frequent use of computer, monitor, phone, and other office equipment



• Regularly required to sit, talk, type, and hear; occasional walking and standing



• Ability to lift/move up to 10-25 pounds occasionally
  Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

  
  

Why Life is Better Here:

Nestled in southern New Hampshire’s scenic Monadnock region, you’ll enjoy the perfect blend of natural beauty and vibrant community living. Whether you’re hiking the trails, skiing in winter, or enjoying a quiet afternoon by Spoonwood Lake, this is the ideal place to grow your career and enjoy life.

Ready to Make a Difference?

Join us at Spoonwood Dental Partners, where every detail counts, and exceptional patient care begins with you.