Treatment Plan Coordinator

Join Our Thriving Dental Practice in New Hampshire's Beautiful Monadnock Region!

Are you a dynamic professional who thrives on creating meaningful patient experiences and facilitating seamless dental care journeys? Spoonwood Dental Partners is seeking a Treatment Plan Coordinator to join our dedicated team. This role is pivotal in bridging the gap between clinical diagnosis and treatment acceptance, providing patients with clarity, confidence, and exceptional care.

About Spoonwood Dental Partners

Spoonwood Dental Partners is renowned for delivering exceptional oral healthcare with a focus on compassion, innovation, and professionalism. Located in the picturesque Monadnock region, our team is committed to enhancing the oral health and overall well-being of our community. Here, you’ll find a supportive, growth-oriented environment that prioritizes excellence in patient care and fosters work-life balance.

Why Join Us?

• Cutting-Edge Technology: Work with modern tools and advanced practice management software.



• Growth-Oriented Team: Collaborate with experienced professionals in a positive, patient-centered culture.


• Community-Focused: Be part of a team that values building strong relationships with patients and the local community.



• Work-Life Balance: Enjoy a career where your professional development and personal life are equally valued.

Key Responsibilities

As a Treatment Plan Coordinator, you’ll:

• Patient Communication: Explain treatment plans, procedures, and financial options clearly and empathetically. Build trust through professional, friendly interactions.



• Organizational Excellence: Schedule appointments efficiently, ensuring optimal patient flow and minimal errors in records and plans.


• Customer Service Focus: Provide a patient-first experience, addressing concerns, easing anxieties, and enhancing satisfaction.


• Financial Coordination: Assist patients with insurance verification, financing options, and pre-authorizations. Accurately estimate costs and handle collections for outstanding balances.


• Training & Support: Coach front desk staff, dental assistants, and hygienists on treatment planning and professional standards.


• Technology & Analytics: Utilize Practice By Numbers (PBN) and other dental practice management software to track treatment acceptance metrics and enhance scheduling.



• Team Collaboration: Work seamlessly with dentists, hygienists, and support staff to streamline patient care and achieve practice goals.

What We’re Looking For

Our ideal candidate embodies a blend of technical proficiency, customer service excellence, and a compassionate approach to patient care.

Core Competencies

• Communication Skills:

  • 
    Professional and empathetic in patient interactions.
  • 
    Ability to explain complex treatment plans in an understandable way.


• Organizational Skills:
  • 
    Detail-oriented with exceptional time management.
  • 
    Capable of balancing administrative duties and patient interactions.


• Customer Service Orientation:
  • 
    Patient-focused with a problem-solving attitude.
  • 
    Skilled in handling anxious patients with care and compassion.


• Sales & Persuasion:
  • 
    Confident in discussing treatment benefits and financial options.
  • 
    Proficient in encouraging treatment acceptance.


• Technical Proficiency:
  • 
    Familiarity with dental software (e.g., Dentrix, Eaglesoft) and electronic health records (EHR).
  • 
    Skilled in digital scheduling and payment platforms.


• Team Collaboration:
  • 
    Supports team efforts and adapts to schedule changes or emergencies.


• Empathy & Compassion:

  • 
    Genuine care for patients’ well-being, creating a stress-free environment.

  
  

Required Experience & Education

• Experience: At least 1 year of customer service experience; dental experience preferred.




• Education: High School Diploma required; Bachelor’s Degree in business or related field preferred.

What You’ll Gain

• A chance to work in one of the Monadnock region’s most respected dental practices.



• Opportunities for professional growth and skill development.



• A supportive team that values your contributions and fosters a collaborative culture.

Ready to Join Us?

Take the next step in your dental career. Apply now and be part of a team dedicated to improving lives one smile at a time!

Visit https://spoonwoodpartners.com/join-our-team/ to apply.