What are the responsibilities and job description for the Patient Service Representative position at Sport Ortho Urgent Care?
Are you detail-oriented? Are you highly motivated to be a part of a growing company? Sport Ortho Urgent Care is searching for a highly-skilled, detail-oriented, experienced Patient Services Representative in Spring Hill!
About SOUC
Sport Ortho Urgent Care is in an exciting growth phase of providing the highest level of orthopedic care and customer service. The Patient Services Representative/Medical Assistant will be responsible for ensuring all patients are efficiently and accurately managed throughout their course of care along with working closely with the team of providers to accommodate all needs of the clinic.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
- College degree is preferred
- Minimum 1 year experience in high volume healthcare administration
- Excellent customer service skills
- Knowledge of medical practice procedures and terminology is helpful.
- Familiarity with pre-authorization procedures, insurance verification, scheduling, and working in EMR systems
OTHER
- Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
- Maintains detailed knowledge of practice management and other computer software as it relates to job functions
- Attends continuing education meetings as requested
- Performs additional duties as requested by Manager or Team Leader/Supervisor
- Collect and record accurately all demographic information (email, phone, address, etc)
- Collect patient responsibility including copays/coinsurance and prior balances
Full Benefits Package
We are looking for an individual who is highly attentive to detail, business and administrative minded, organized, and possesses a skill set in this particular area to immediately come on board to our growing team. Apply today!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
- Urgent care center
Medical specialties:
- Orthopedics
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Mount Juliet, TN 37122: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19