What are the responsibilities and job description for the Salon Coordinator position at SPORTCLIPS?
Job Summary
Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.
Key Responsibilities
Location Information
4310 Leavitt Road
Lorain, OH 44053
Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.
Key Responsibilities
- Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
- Answer phone calls and address client inquiries promptly and professionally.
- Maintain a clean and organized reception area, including retail displays.
- Handle financial transactions, including cash handling and processing credit card payments.
- Assist in retail sales by providing product knowledge and recommendations to clients.
- Monitor and maintain salon inventory, placing orders for supplies as needed.
- Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
- Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
- Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
- Participate in Sport Clips training.
- Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in computer applications, Microsoft Office, and basic social media platforms.
- Ability to handle multiple tasks and work in a fast-paced environment.
- A friendly and professional demeanor with a passion for the beauty industry.
- Be part of a team that values and celebrates your winning qualities.
- Enjoy a dynamic and supportive work environment.
- Access to continuous learning and professional growth opportunities.
- Paid training.
- Competitive hourly rate with opportunities for commissions, tips and bonuses.
- Health, dental, vision, life, short and long-term disability and accident insurance.
- Flexible schedules.
- Generous PTO with 2-3 weeks paid vacation every year.
- Holiday pay.
- Contests.
- Regular team outings and fun events.
- 401k with employer match.
- Casual, comfortable uniforms.
- Employee discounts on services and products.
- Central vacuum system in every salon.
- Working towards valid state cosmetology or barber license.
- Commitment to ongoing education.
- Strong interpersonal skills and the ability to collaborate effectively.
- Excellent communication and customer service abilities.
- Familiarity with a range of hair care products, including shampoos, conditioners and styling products.
- Organized, detail-oriented, and able to multitask.
Location Information
4310 Leavitt Road
Lorain, OH 44053