What are the responsibilities and job description for the Director of Premium, Food & Beverage position at Sporting Kansas City?
Our ideal candidate is an experienced premium hospitality professional looking for their next adventure in a company that can offer career growth and diverse opportunities. In this role, you will manage a team responsible for all Premium Food & Beverage concepts for all Sporting Kansas City facilities, including Children’s Mercy Park, Compass Minerals National Performance Center, and other facilities.
The position is to be a key contributor to the premium team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”
Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. We encourage all talented individuals looking for a challenge to apply.
Essential Functions
The position is to be a key contributor to the premium team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”
Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. We encourage all talented individuals looking for a challenge to apply.
Essential Functions
- Administration of all suites, clubs, and bar related functions to ensure guest satisfaction.
- Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Sporting Kansas City team members.
- Prepare appropriate staff weekly schedules according to business levels and planned payroll.
- Achieve daily sales and assigned cost goals.
- Achieve assigned budget goals.
- Train and manage an effective team of associates, providing feedback on their job responsibilities and alignment to Sporting Kansas City programs.
- Complete all purchasing in compliance with company programs and policies.
- Communicate and assist other associates and departments when needed.
- Ensure that all security, safety, and sanitation standards are achieved.
- Attend and participate in meetings, committees, and trainings.
- Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff.
- Coordinate menus, alcohol compliance and quality standards, handle guest relations and monitor adherence to quality assurance standards.
- Other duties as assigned.
Personal Attributes
- Strong organizational, communications and interpersonal skills.
- Collaborative approach to problem solving.
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
- Exceptional attention to detail, and talent for accuracy and precision.
- Professional appearance and attitude, as well as the ability to work with others.
Skills & Experience
- Minimum of three years' experience in a high-volume stadium and/or arena, premium and/or catering environment.
- Strong food knowledge with a variety of menus and previous experience supervising service team members required.
- Ability to taste and evaluate food and beverage products.
- Must be able to work extended shifts of 10 hours or more as business dictates.
- Must be flexible with schedule and able to work different shifts.
- Able to communicate with management team, guests, and team members through oral and written skills.
- Ability to manage frequent change.
- Ability to manage their own time as well as the time of others.
Physical Abilities
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Required to sit, stand, and walk
- Frequent stooping, bending pulling and pushing
- Reach with hands and arms
- Required talk and hear consistently
- Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains.
