What are the responsibilities and job description for the PSG PRODUCTION SUPERVISOR position at Sports Endeavors Inc.?
PSG PRODUCTION SUPERVISOR
Department: PSG - Material Prep, HAL, & Artroom
Reports to: PSG Production Manager
Location: On-site in Mebane, NC
Job Purpose
The PSG Production Supervisor will work within the Material Prep, HAL & Artroom Departments, which has the mission of providing innovative customization solutions for our customers. This position will provide direction, leadership, and development to employees within these departments. They are responsible for achieving productivity, efficiency, customer service, quality, and safety objectives through both individual and team contributions. This position is responsible for a wide scope of duties that are new and innovative. The right candidate will be an eager individual that displays leadership and has the track record of accomplishing tasks efficiently and on time.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a “roll-up your sleeves” approach.
Shifts
There are two shifts available for this role:
Department: PSG - Material Prep, HAL, & Artroom
Reports to: PSG Production Manager
Location: On-site in Mebane, NC
Job Purpose
The PSG Production Supervisor will work within the Material Prep, HAL & Artroom Departments, which has the mission of providing innovative customization solutions for our customers. This position will provide direction, leadership, and development to employees within these departments. They are responsible for achieving productivity, efficiency, customer service, quality, and safety objectives through both individual and team contributions. This position is responsible for a wide scope of duties that are new and innovative. The right candidate will be an eager individual that displays leadership and has the track record of accomplishing tasks efficiently and on time.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a “roll-up your sleeves” approach.
Shifts
There are two shifts available for this role:
- 1st Shift
- Off-Peak: 8:00 a.m. - 4:00 p.m.
- Peak: 7:00 a.m. - 7:00 p.m.
- 2nd Shift
- Off-Peak: 4:00 p.m. - 12:00 a.m.
- Peak: 7:00 p.m. - 7:00 a.m.
During the 12-hour peak shifts, team members follow a rotating schedule that includes working four shifts one week and three shifts the following week. This schedule allows for two long weekends off per month.
Major Accountabilities / Essential Duties
Responsibilities:
- Oversee operations for a team of 20 - 80 production personnel in our Material Prep, HAL & Artroom areas.
- Manage team member utilization to meet or exceed efficiency goals (PUMP).
- Solve daily operational issues.
- Drive continuous improvements by recommending and implementing plans that improve business processes.
- Apply problem-solving methods to find root causes in the resolution of operational problems and non-conforming issues.
- Manage the work schedule and attendance for the department and manage department labor cost..
- Hold employees accountable for productivity standards, quality standards and all Company and CFC policies and procedures.
- Address team member performance issues daily by providing constructive feedback.
- Ability to create and maintain professional interpersonal relations with all team members and fellow peers. Displaying servant leadership.
- Responsible for keeping the department areas safe and clean daily.
- Maintain company quality standards.
Qualifications:
- Associate's degree preferred or equivalent manufacturing/production management/supervisory work experience.
- Solid track record of coaching and supervisory experience with initiative and strong follow-up skills display
- Technical skills/previous automation experience.
- Must be proficient in Microsoft Excel, Word and Outlook.
- SAP experience required.
- Candidate should be production oriented and have a proven track record of driving productivity and motivation employees’ minimal direct supervision.
- Proven track record of motivating team members to achieve operational goals.
- Must be proficient in English. Bilingual skills a plus but not required.
Competency Statement(s)
- Accountability - Ability to accept responsibility and account for his/her actions.
- Accuracy - Ability to perform work accurately and thoroughly.
- Autonomy - Ability to work independently with minimal supervision.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Empathetic - Ability to appreciate and be sensitive to the feelings of others.
- Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be credible in the workplace.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Relationship Building - Ability to effectively build relationships with customers and co-workers.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Work Environment
Warehouse / Production environment
Benefits and Perks
Competitive Compensation, Medical, Dental, Vision, 401K, Team Member Merchandise Discounts, Athletic Club Membership Discounts, and More!
About Sports Endeavors
A family-owned company since 1984, Sports Endeavors is made up of players, coaches, and passionate fans. Together, we deliver an unrivaled selection of quality gear, expert advice, and stories of greatness at every level of sport.
Headquartered in Hillsborough, NC, and with our Customer Fulfillment Center located in Mebane, NC, the "home field" for Sports Endeavors, Inc. is North Carolina's vibrant Triangle region that’s also home to Chapel Hill, Durham, and Raleigh. We are proud to foster a collaborative and creative workplace, with a culture based on integrity and respect.
