Human Resources Generalist - Sports Warehouse Georgia

Description

This position requires physically reporting to work in Alpharetta, GA

This role is a full time (40 hours/week, Monday - Friday)

Pay: DOE

Sports Warehouse About Us:

We are a growing e-commerce company that specializes in tennis, pickleball, running, bass fishing, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding products. Our goal is to provide a high-quality customer shopping experience by recommending the right products at competitive prices and delivering the best possible customer service.

Sports Warehouse, Inc. is seeking a skilled HR Generalist to join our growing team. In this role, you'll play a key part in shaping our employee experience. We're looking for someone with excellent communication skills, a proactive attitude, and a knack for problem-solving.

Purpose of Position:

The Human Resources Generalist will support the daily functions of the Human Resources department, including employee relations, training and development, benefits/comp, and leave, and will act as a liaison between management and employees, ensuring compliance with company policies and procedures, and fostering a positive and productive work environment. The HR Generalist will also provide support in other various HR functions including recruitment and onboarding.

Primary Duties and Responsibilities:

Employee Relations

• Act as a liaison between employees and management, addressing employee concerns, resolving conflict and documenting issues appropriately.

Organizational Development & Training

• Administer various human resources plans and procedures for all company personnel.
• Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department.
• Support training and development initiatives and assist with facilitation of training programs internally to service various departments and needs.

Performance Management

• Assist in the performance appraisal process, including providing guidance to managers with improvement plans as needed.

Compliance

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.

Benefits Administration

• Assist with employee enrollments in company-sponsored employee benefits programs.
• Maintain accurate records of employee participation in benefits programs.
• Assist in educating employees about the benefits available to them.
• Ensure compliance with relevant regulations.

Leaves of Absence

• Navigate employee requests for time off due to personal or medical reasons.
• Process leave requests.
• Maintain accurate records of employee absences.
• Communicate with employees and their managers about leave policies and procedure.

Worker Comp

• Report and handle Workers Compensation claims with carrier and provide managers with information regarding restrictions and returning to work updates.
• Monitor and record appropriate leave usage relative to Workers' Compensation benefits.
• Maintain OSHA records.

HRIS

• Maintain employee related databases within the HRIS with accuracy and consistency.

General HR Duties

• Handle employment-related inquiries from applicants, employees, and supervisors/managers, referring complex and/or sensitive matters to the appropriate staff.
• Assist various managers with matters related to employee disciplinary action.
• Assist in handling employee complaints.
• Maintain accurate and up-to-date human resource files, records, and documentation.
• Answer frequently asked questions and handle concerns from employees relative to standard policies, benefits, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Maintain the integrity and confidentiality of human resource files and records.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Perform offboarding responsibilities for terminating employees.
• File documents into appropriate employee files and binders.
• Provide back up support for new hire onboarding functions.
• Set an example for excellent work ethic and accountability.
• Trouble shoot daily operational challenges when necessary and identify opportunities for improving procedures.
• Assist the Human Resources department with various tasks.

Requirements

• Ideally, 3-4 years of Human Resources experience as a Generalist or similar role.
• Bachelor’s degree recommended.
• Considerable knowledge of principles and practices of Human Resources and employment law.
• Proficient in Microsoft Office Suite.
• Familiarity with Paylocity is a plus.
• Demonstrate ability to learn new software applications.
• Ability to maintain confidentiality and a respect for employee privacy in all aspects of the job.
• Ability to consistently meet daily, weekly and monthly deadlines.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizational skills and attention to detail.
• Work independently and remain motivated.
• Foster a positive attitude and strong work ethic, contributing positively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.
• Practice good judgement in actions and decision making.

Benefits & Perks

Full Time Employees:

· Medical, dental and vision benefits

· Paid vacation time

· Life and short-term disability insurance

All Employees:

· Merchandise discounts with all Sports Warehouse companies

· Access to on-site fitness facility

· Paid sick time

· 401(k) and profit-sharing programs

· Opportunities for growth

· Employee appreciation events

Supervisory Responsibility:

This position has no direct supervisory responsibility.

Work Environment:

This role functions within a professional and collaborative office setting, regularly utilizing standard office equipment such as computers, tablets and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

· Regularly required to handle objects, type on a computer, use tablets and phones and computer software.

· The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

· The ability to observe details at close range (within a few feet of the observer).

· Frequently required to sit in a stationary position for prolonged periods of time, in addition to occasionally moving about inside the building.

· May require standing for prolonged periods of time and use of hands, fingers, wrists, and arms while stringing racquets.

· Occasionally required to stoop, bend, twist, reach, kneel, crouch or climb.

· Must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 10 – 20 pounds, and rarely lift and/or move items that weigh between 20 - 50 pounds.