Senior Analyst, Sales Operations Commissions & Strategy

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

We are seeking a Senior Analyst, Sales Operations to join our dynamic Sales Operations team! The focus of the Sales Operations team is improving business growth and performance by being the objective, trusted partner to the Sales Leadership. As a Sr. Analyst, Sales Operations you will play a critical role in supporting Spotify Ads’ global sales productivity, strategic planning, and operational efficiency. This position merges responsibilities in Bonus & Commissions management with Global Workforce Initiatives, driving critical processes and providing actionable insights that align with company objectives. The ideal candidate is highly analytical, detail-oriented, and capable of both managing recurring operational tasks and contributing to long-term strategic initiatives.

• Commission and Bonus Management: Prepare the monthly/quarterly sales commissions attainment for Sales and Sales Support teams by ensuring all individual targets as well as the commission and bonus plan mappings are accurate and coordinate review and approval sign off from the Regional SalesOps team members. 
• Insights & Strategy: Analyze commission metrics and sales attainment trends to provide actionable insights for leadership. Ensure alignment with commission plan design objectives, including desired behaviors and business results.
• System Oversight: Serve as the Sales Ops business partner for our commission software implementation and maintenance, collaborating with Sales Comp, FP&A, and vendors on enhancements.
• Process Improvement: Develop and assist with maintaining policies needed to effectively manage all commission & bonus achievement processes and provide input & recommendations for streamlining and making process improvements to our commissions achievement processes.
• Strategic Analysis & Recommendations: Identify business trends that support growth and present data-driven strategies to Senior Leadership.
• Support Leadership Initiatives: Assist with initiatives for Spotify’s Global Head of Sales to optimize organizational structure, resource allocation, and operational processes.
• Special Projects & Analysis: Support the completion of special projects, analyses, and initiatives for the Global Head of Sales and the Global Head of Business Operations & Strategy on both an ongoing and ad hoc basis.

• You have at least 4 years of digital media experience in an analytical role, experience in sales operations or sales commissions a plus 
• You have strong analytical skills, both quantitative and qualitative; ability to interpret and synthesize data, determine trends and present findings in an accurate, concise, digestible and actionable manner
• Extremely detailed oriented with ability to understand where and how to look for errors in large datasets and set up audit checklists
• Proficiency in Microsoft Excel/Google sheets, familiarity with Salesforce.com and SQL/BigQuery are a plus
• Demonstrated ability to maintain objectivity and discretion with confidential information
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Demonstrated ability to work cross-functionally and influence stakeholders at various levels

• We offer you the flexibility to work where you work best! For this role, you can be within the US region as long as we have a work location. 
• This team operates within the EST time zone for collaboration

The United States base range for this position is $89,000 - $127,143 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.