What are the responsibilities and job description for the Instructional Technology Aide (ITA) - 25/26 SY position at Spotsylvania County Public Schools?
*By applying to this position, your application will be considered part of our applicant pool for the 2025-2026 School Year. You may be contacted by a member of the School Leadership Team from any of our school locations for opportunities that align with your qualifications and experience.*
The Instructional Technology Aide (ITA) is a member of the Instructional Technology team responsible for providing high quality, reliable and consistent instructional technology customer service to teachers, students, staff, and families throughout Spotsylvania County Public School campuses. The ITA functions as the first-responder to end users’ concerns and troubleshoots hardware, software, applications and infrastructure.
Essential Job Functions:
- Provides technical maintenance of computer workstations, laptops, chromebooks, and tablets, as well as other technology equipment such as projectors, smartboards and printers.
- Provides technical support of instructional equipment to staff and students, including administrative software applications.
- Redirects all issues that cannot be resolved to the Field Tech or other appropriate Instructional Technology support by submitting a work order ticket.
- Monitors local area network resources and performs basic network troubleshooting to diagnose, isolate, and provide feedback to higher level support.
- Provides support and trains users on various technology resource usage, applications and best practices (i.e. logging in, printing, file management, email, etc.).
- Installs, configures, and maintains approved applications and re-images workstations when needed or as periodically required.
- Provides “light” network administration and security to include user account management, email distribution lists, virus/malware detection and removal, file system management functions such as file purges, directory moves, etc.; creates tickets for advanced troubleshooting.
- Reports misuse of technology resources to appropriate personnel.
- Maintains an accurate and up-to-date inventory of all computer hardware & software and reports all technology equipment damage and/or loss to school administration.
- Communicates and works cooperatively with all instructional technology services staff as well as instructional and administrative staff.
- Assists in purchasing and procuring technology supplies needed, as funded by the school’s technology supply budget.
Click here to view the full Job Description.
Education and Experience:
- High School Diploma or GED
- Current (valid, not expired) State Driver's License
- One (1) year of experience providing IT support to an office or organization, ideally within the Education industry
About Spotsylvania County Public Schools:
Comprised of 31 schools and home to a diverse student population of over 24,000, Spotsylvania County Public Schools is one of the largest School Divisions in the Commonwealth of Virginia.
So what sets us apart? Choosing SCPS means joining a highly collaborative team of professionals who inspire, challenge and support one another to be their very best everyday. As a team member, you become part of something much bigger - Your success directly influences our student's success. Here, YOU make a difference.
The financial benefits of working for Spotsylvania County Public Schools include a competitive salary, monthly PTO accrual, robust healthcare benefit plans, enrollment or transition into the Virginia Retirement System (VRS) with defined contributions and potential employer match, FMLA and Short-Term Disability leave, Tuition Reimbursement, Employee Assistance Programs (EAPs), and employer paid Life Insurance.
To learn more about Spotsylvania County Public Schools and our teams, please visit our website at https://www.spotsylvania.k12.va.us/.
Employment Terms: Employment may be offered as a 10-Month (200 Day) contract, at a minimum of 7.5 hours worked per day. This position is evaluated annually.
Together, we prepare our students for their future. We look forward to welcoming you to the #WeAreSpotsy team.
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Spotsylvania County Schools is an Equal Opportunity Employer and committed to non-discrimination in the workplace. Criminal record and background checks will be completed after an offer is made.
